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Editor's Blog

Engineering a Turnaround
It’s never too late to engineer a turnaround at your company!

by Al Levi | February 1, 2012 | Comments (0)

Congratulations Bane-Clene on 50 Years
On the occasion of this Golden Anniversary for Bane-Clene we have a full feature article in the pages of our February issue of ICS and on ICS online which I have personally written.


by Evan Kessler | February 1, 2012 | Comments (0)

Five O’clock Knock
“Got a minute?”

by Al Levi | January 16, 2012 | Comments (2)

Want to Add Another Trade…Really?
It’s an age old question that we contractors face.

by Al Levi | December 12, 2011 | Comments (1)

Culture of Change
When I do workshops, I ask the audience, “Why do people resist change?”

by Al Levi | November 28, 2011 | Comments (1)

Division or Divisive
I work with companies that do commercial work only, commercial and residential work only and residential work only.

by Al Levi | October 31, 2011 | Comments (1)

Building Your Green Team
It’s always been advantageous to move what your company sells and does from a commodity to a niche.

by Al Levi | October 3, 2011 | Comments (5)

Hope for the Best…Prepare for the Worst
But, here’s what I know no matter where you operate your business…it’s far better to “Hope for the Best…all the while….preparing for the worst.”

by Al Levi | September 7, 2011 | Comments (2)

To Happy Call or Not…That is the Question
First, we must define what “Happy Calls” are. They are calls made to your customers right after you’ve been there to do service or install work.

by Al Levi | August 15, 2011 | Comments (5)

Want the Same Old Results? Use the Same Old Approach

An area that is often overlooked is that we need to be as profitable as we can in order to be able to re-invest in our company as well as provide for our families and plan our retirement.


by Bill Corridan | August 10, 2011 | Comments (0)

The Most Important Thing

The most important aspect to being a successful service company is a positive, can-do attitude. With the recession that all of us have faced, this has never been more important.


by Bill Corridan | July 19, 2011 | Comments (0)

Family, Friends and House of Worship
It’s as inevitable as death and taxes. Be a contractor long enough and you’re going to end up selling stuff to your family, friend or house of worship.

by Al Levi | July 11, 2011 | Comments (3)

Selling…Dos…and Don’ts
Having grown up in the plumbing, heating and cooling business in New York, I knew that I couldn’t push my cooling equipment too long out here in Arizona.

by Al Levi | June 28, 2011 | Comments (0)

Dirty Jobs’ Mike Rowe Offers Help to the Trades; Finding and Filling Jobs in Your Market, Part 2
In my last blog, I introduced a partnership BNP Media forged with BirdDog Jobs, a career center specializing in the skilled trades. Today, we’re pleased to announce another partnership.

by Tim Fausch | June 21, 2011 | Comments (8)

Life Is Short

Our industry has lost a friend as well as an outstanding businessman.  Paul Thompson, owner of Town & Country Services in Greenland, NH, died last week after collapsing suddenly over the weekend.


by Evan Kessler, publisher | June 17, 2011 | Comments (0)

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