There are literally hundreds of IICRC volunteers who give their personal and professional time and donate their expertise to the betterment of the inspection, cleaning and restoration industry.
Have you ever been caught in a situation where your lack of a proper pre-inspection caused you to seek forgiveness and make excuses? Maybe a situation like this?
Sell. Odd how such a seemingly innocuous four-letter word can strike terror in the heart of even the most grizzled carpet cleaning-company owner. (And let’s not even think about a timid young technician as he or she is pressured to up-sell their customer!)
Last December we took a look at recession-resistant marketing. Things being what they are these days, I thought it prudent to take another look at some of the things you can do to help stabilize your business and insulated it against recessionary influences.
Every floor has a maintenance life cycle comprising initial maintenance, daily/routine maintenance, periodic maintenance and restorative maintenance.
Many maintenance programs include the use of aqueous (water-based) seals and finishes or seal/finishes. When continually exposed to dirt, grit and sand, the floor finish is scraped away almost imperceptibly. Without floor maintenance, the erosive effects would eventually wear through the polish and, ultimately, begin to erode the flooring.
Q: I recently restored a water-damaged carpet that later had a musty odor. The building owner had me clean it again and the odor came back after a couple of days. I thought that molds couldn’t grow if the carpet was dry. What else could be causing the odor?