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Editor's Notes

 

It seems that whenever times get turbulent, scores of purported experts - both the known and the unknown - come flooding into the landscape like ants who've just had their hill kicked over, offering all sorts of advice guaranteed to put you on solid ground in a shaky world: "Buy!" "Sell!" "Hold!" "You have to buy a house now!" "Don't even think of buying a house now!" "Go international!" "Stay at home!" "Commodities are dead!" "Long live commodities!"

Uh huh.

However, finding some advice you can cling to does go a long way in calming jangled nerves, especially as your business goes. In a recent Money magazine article Steven Levitt, the author of Freakonomics, wrote about the best advice he'd ever received on personal finance:

"When I was a first-year assistant professor at the University of Chicago, my friend and department chair, Jose Scheinkman, relayed the advice Milton Friedman had given him 20 years earlier, "Don't save too much."

The logic was simple: An academic's salary rises steadily over time, as do outside opportunities - like writing popular economics books! The right reason to save is so you can even out your consumption. When times are good, you should save, and when times are bad, borrow. Most likely, I would never be as poor again as I was starting out. That meant I should have been borrowing, not saving."

The money-in-the-mattress approach may give comfort to some people right now, but down the road the thought of all the opportunities they let slip by are sure to lead to some sleepless nights.

Sincerely,

 

Jeffrey Stouffer, editor

ICS Cleaning Specialist magazine


 

Specialty Contents Restoration
By Wayne Wudyka


As the saying goes, the only constant is change. This is readily apparent in the restoration industry, as service providers continually face a changing landscape when dealing with insurance carriers.

Insurers increasingly are under pressure to improve profitability, reduce leakage and improve customer service. As a result, they have turned to restoration companies that specialize in water mitigation, mold remediation, flooring, electronics, art, and now garments and textiles.


Things to Know


Carpet-cleaning van fire chars customer's house

NIWOT -- A carpet-cleaning van caught fire in the driveway of a Niwot home Wednesday, spreading to parts of the garage and a room above it. Two cleaners with the Lafayette-based company Nesheim's were cleaning the carpet of Karen Taylor's home at 8748 Skyland Drive just after 10:30 a.m. when she saw smoke and flames coming from the van.
Want to read more?


Home repair companies inundated with calls

EL PASO -- Carpet cleaners, roofers and other home maintenance companies said Monday that their telephone lines have been extremely busy since the storms brought on by the remnants of Hurricane Dolly drenched the area and caused significant damage. Want to read more?


Two more UI buildings to be ready for fall

IOWA CITY -- University of Iowa officials said Wednesday they are confident two of the flooded buildings just east of the Iowa River will reopen by Aug. 15, in time for the fall semester. On Wednesday, university officials took members of the media on a tour of the Samuel L. Becker Communications Studies Building, the Adler Journalism and Mass Communication Building and the English-Philosophy Building to show UI's flood recovery progress.
Want to read more?



Our Feature Presentations



Baristas & Cleaners
By Bill Yeadon

When the news broke that Starbucks was closing 600 stores worldwide, you would have thought that I had been seen at a Dunkin Donuts from the number of calls and e-mails I received. Not that I was surprised, as I am a Starbucks junkie, just like ICS Publisher Evan Kessler. The more I read about it, the more I understand why they need to tighten up. I also realized there are many similarities between Starbucks and the average cleaning company.


Try This With Your Next Mail-Out
By John Braun

One of the biggest things to remember in advertising is "Do Something Different." You don't want to be viewed as just another company sending out junk mail. Homeowners get lots of junk mail every week. Getting a postcard from you doesn't excite them-even if the offer is 10 rooms of carpet cleaning for $29.99. The competition is fierce. You're competing with everyone else  that sends your prospect mail.


Adding Employee Accountability- Part II
By Steve Toburen

As an entrepreneur, you are held accountable by many individuals, and rightfully so. Your customers expect and deserve the very best quality and service; your employees expect and deserve a living wage and job security; your banker and suppliers expect to be paid on time, and your family expects your focused time and loving devotion. And let us not forget the pound of flesh the IRS expects from you every quarter!


Partridge roundtable

BNP Media Search:

ICS-podcast_SM

More Answers Than You Have Questions About Carpet Cleaning Vol. 2

Calendar of Events

 

ISSA/Interclean N. Am. 2008

 

Connections Convention and Trade Show

 

RIA Fall Conference Series

 

 

and more!

Industry Links

 

IICRC

 

Indoor Air Quality Association

 

Carpet & FabriCare Institute

 

Restoration Industry Association

 

Low Moisture Carpet Cleaners Association

 

and more!

Schools and Seminars


Take a look at Jon-Don's latest training courses.

Check out the full lineup of training courses at Bridgepoint Systems.

What does Interactive Occupational Training have to offer?

Check out RestCon Environmental's upcoming classes.

What's on tap for training from Dri-Eaz?

What does the Hydro-Lab have coming up?

Check out the specialized training at the National Institute of Decontamination Specialists.

 

Things to See

hose small
BLUEline Equipment Co. Unveils New High-Pressure Electric Solution Reel

Due to the requests of dealers and end-users, BLUEline Equipment introduces a new high-speed electric solution hose reel. No more hand cranking that solution hose.  The aluminum reel features a paint lock base with 250-foot, ¼-inch hose capacity. This is part number 69-175.


Featured Product of the Month
Anabec Product Group small

Anabec takes aim at mold problems and prevention

Anabec is a national manufacturer of mold remediation and prevention product systems.  Our products average 1000 square feet per gallon in coverage and we offer the best written warranties in the industry for up to 30 years. Anabec's educational training programs provide industry protocol, hands on application training at your location, strong technical support and customized marketing programs for your company. 




 

What's On Your Mind?
ICS0708_Cover
 
"On a mid- to high-income neighborhood, if you have a door hanger and a postcard with the same message and artwork, (would you) mail the postcard or put the door hanger on the door alone? Which piece pulls better?

The question is not which has the better ROI but which will generate more calls.
Thanks."

What else are they talking about?

 

 


 


 

Truckmount-button

Dan Bernazzani discusses the latest legislation affecting the industry!




Association Nation
PCUCA-Logo


PCUCA Members Clean Denver Ronald McDonald House

Seven professional carpet-cleaning companies from the Professional Carpet and Upholstery Cleaning Association volunteered their equipment, time and labor May 22 to clean the Denver Ronald McDonald House. This was a great opportunity for PCUCA and its members to give back to their community, and giving to an organization like the Ronald McDonald House is very special. 

 

 

BNP Media
22801 Ventura Blvd, Ste. 115
Woodland Hills, CA, 91364
U.S.A.


Advertising Information
Evan Kessler, publisher
Tel: (303) 255-1263
kesslere@bnpmedia.com

Jim Michaelson, eastern regional manager
Tel: (678) 985-1288
michaelsonj@bnpmedia.com

James Roy, western regional manager
Tel: (818) 224-8035, ext. 2215
royj@bnpmedia.com

Editorial Information
Jeffrey Stouffer, editor
Tel: (818) 224-8035, ext. 2217
stoufferj@bnpmedia.com

 

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