Cleaning & Restoration Association News

Goodbye Arpi. Hello Bob. Welcome Change.

August 9, 2001
/ Print / Reprints /
/ Text Size+
Editorial changes at ICS

Arpi Nalbandian is leaving ICS to pursue some personal goals and a new business venture. We thank her and wish her luck.

Change is an important part of every business. To quote my dear friend and mentor Ralph Bloss, "Change is inevitable ... success is an option."

How your business changes and how you manage this change is up to you. Many things, perhaps most, are out of our control. They affect changes in your life and the life of your business daily. With proper planning and systems in place, these changes, subtle or major, need not alter your course for success.

In the pages of ICS we strive to continually provide successful strategies, training and marketing information from the best in our industry to help you manage the changes that affect your business.

Arpi served as the editor of ICS since Howard Olansky handed off this highly visible position in 1997. What she learned under Howard's tutelage enhanced ICS's reputation for providing superior information to the professional carpet cleaning, floor care and restoration industry. As she moves on, we are fortunate to find a dedicated professional to guard this reputation and continue forging ahead.

Enter Robert Lindsay.

Bob brings ICS Cleaning Specialist magazine more than two years of experience in the cleaning/restoration industry, as well as many years of experience as a journalist, writer and editor. We are confident that as ICS changes, we will remain consistent in our mission: To provide superior information to help you succeed in business.

Please welcome Bob Lindsay to ICS Cleaning Specialist. Bob is dynamic, inquisitive and anxious to hear ways to better serve you, our readers. You can reach him at

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
More Podcasts

ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.png


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view