Cleaning & Restoration Association News

IICRC Advanced Designations

September 14, 2004
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I attend industry conventions, trade shows and meetings on a regular basis, representing the IICRC. It is my job to bring clarification to issues and to promote the use of IICRC registrants and firms.

I often attend these functions on my own, eager to learn and stay in touch with what is going on in this forever-changing industry of ours. I do this to keep up with, and hopefully stay ahead of, my competitors. That's why I'm amazed when I hear people grumbling about having to attend yet another IICRC course, or having to get continuing education credits to maintain their existing certifications. I cannot understand why some people do not want to learn more about their profession.

I am in the same boat as those IICRC registrants who are about to lose one or more of their advanced designations. When my schedule prevents me from attending a class or certification course, I get frustrated that I have to miss it.

The past two years have brought on many changes in the requirements for our master designations, and for the better. First of all, the IICRC does not unilaterally make these changes. Every change regarding the requirements for maintaining certifications and advanced designations comes from within the IICRC structure. The committee determines the best route to take to deliver the best-trained technician and makes a recommendation to the IICRC board of directors. The board then votes to approve or deny the concept.

Master Textile Cleaner and Master Water Restorer are the two designations that have seen significant changes. For master textile cleaner, formerly master cleaning technician, the requirement of certification in color repair (CRT) was added. The biggest misconception here is that this is just a spot-dying course. Yes, it teaches spot-dying procedures, but it also covers specialized stain removal, manufacturing defects and environmental damage. So if a consumer or carpet mill requests an IICRC-certified firm with a master textile cleaner on staff to deal with a serious or mysterious stain or discoloration, we have to ask ourselves, want do we want to deliver to our client?

When it comes to providing the best possible person for the job, we have a responsibility. The IICRC is constantly promoting certified firms and master cleaners to all of our related-industry partners. Keep your eye on their Web sites under the "maintenance and care" icons.

Master water restorer, formerly part of master restoration technician, has added the requirements of applied structural drying (ASD) and applied microbial remediation technician (AMRT). Same deal here; the IICRC markets to the insurance industry on a regular basis, so who do we want to send out? What message are we trying to deliver, while keeping the potential liability associated with water- and mold-related losses in mind. Master Smoke and Fire Restorer, formerly the other half of master restoration technician, now requires the new health and safety technician (HST) course.

The IICRC does a tremendous job marketing to all segments of our target markets to promote its registrants and firms, so we must ensure that our service providers are educated to the point that we will not disappoint our clients.

Technicians on the verge of losing an advanced designation have until their 2005 renewal date to come into compliance and maintain their master status.

I know one thing for sure. I will be keeping myself in compliance; I simply cannot afford not to.

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