Cleaning & Restoration Breaking News

Technical Committees Begin Work on ISSA Quality Management Standard

March 1, 2006 - Lincolnwood, IL, USA - ISSA, the leading association for the cleaning industry worldwide, recently hosted the first in a series of technical committee meetings to create a new Quality Management Standard that will help facility service providers (FSPs) develop customer-centered, quality cleaning organizations.

One of the many developments made was to identify five key elements of a well-managed cleaning organization, which will be the backbone of the actual standard. Those elements are: Management, Quality Systems, Service Delivery, Human Resources, and Commitment to Health, Safety, and the Environment.

The new standard will apply to the management of an entire cleaning organization-either in-house or building service contractor (BSC)-not cleaning practices. It also will be "nonprescriptive" in that it will not address specific personnel, programs, or products, but will allow participants to choose their own method of achieving the requirements.

"The standard is being designed to accept and support the various existing association certification programs within the cleaning industry, which we believe will help reinforce their value to FSPs as resources for achieving a well-run cleaning operation," said ISSA Standards Development Manager Dan Wagner.

ISSA hosted three separate technical committee meetings February 21-24 to begin the standard development process: the Standards Development Technical Committee, the ISSA Standards Expert Technical Committee, and the Assessor Technical Committee.

"We are very encouraged by the tremendous progress that all three committees made in their first meetings, and we are fully confident that this consensus-based process will result in a highly valuable standard that will help improve the industry's level of professionalism," said ISSA Executive Director John Garfinkel.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Yes, it's only February now - several weeks or months before the thaw depending on where you live - and hopefully this winter has been a profitable one for your business during the historical slow season. But now's also the time to start planning for the busy season - spring - so that you can hit the ground running. In this episode of The Hitman Advertising Show, John Braun shares tips and tricks on how to make this spring your most profitable yet.
More Podcasts

ICS Cleaning Specialist Magazine


2015 March

The March ICS issue features content on cleaning services, green chemistry, encapsulation, terrazzo floors, educating clients and new products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.png


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view