- THE MAGAZINE
With a service background that includes ownership of a fleet management company, 14 years of materials handling, and repair expertise that encompasses an array of machinery from aircraft to washing machines, Hixon maintains a philosophy that every problem has a solution. “’Can’t’ is not in my vocabulary,” Hixon says.
SouthEast LINK, which sells floor cleaning equipment from leading manufacturers such as The Tennant Company, provides certified repair and maintenance of customers’ machinery. “Our goal is to keep our customers’ equipment properly functioning to avoid breakdowns,” adds Philip Consolino, President of SouthEast LINK. “That’s why we offer routine service and maintenance, as well as instruction, to help our customers avoid the costs of downtime and premature replacement.”
“A-1 customer service is my priority,” Hixon says. “I make my team and myself responsible for learning about our customers’ unique businesses so that we can optimally address any particular requirements. While I am called ‘manager,’ my technicians know that they ultimately report to our customer-large or small; our loyalty to them is what earns their continued trust and good business.”