Cleaning & Restoration Industry News

2007 NIRC Fall Conference Takes Flight in Windy SoCal

The 2007 NIRC Fall Conference, the leadoff event for the Restoration Industry Association’s Fall Conference Series, Oct. 23-27 at the Hyatt Regency Orange County Hotel in Garden Grove, Calif., successfully fought off poor IAQ and equipment glitches as the morning seminars commenced.

Technical difficulties notwithstanding, the contrast between the hot, smoke-choked winds outside the hotel and the cool, smooth-as-silk presentations inside could not have been more pronounced. The massive wildfires plaguing Southern California provided an ominous yet topical backdrop for attendees and presenters, some of whom traveled from as far away as New Zealand and Dubai to glean some insight on the state of the industry and their place in it.

Tony Legenstein, NIRC council chairperson, opened with the housekeeping remarks familiar to conference veterans before introducing the day’s featured speaker, Hydro-Force technical advisor Scott Warrington.

“You are there to service the cleaning needs of your clients. And if their floors are changing, you have to change with what’s popular right now,” Warrington said. “These things go in cycles; in the future you might well see tile and grout being covered up by carpet, instead of the way it is going now.”

Warrington delved into the options and opportunities for professionals looking to expand into hard-surface cleaning, walking the group step by step (pun intended) through hard-surface flooring identification, stone composition, the Moh’s Scale and more before addressing the issue of cleaning. Attendees seized on the chance to look over and handle numerous samples of ceramic and stone floor coverings

“The last thing any cleaner should want is to put his customer, his client, in a position where they have to call in another cleaner to take care of another part of their home,” Warrington said. “That’s your customer; you do not want another cleaner in your customer’s home.

“It will help your business, help you protect your territory if you can clean whatever surfaces your customers have,” he said.

The composition, attributes and identities of various hard surfaces on the market today can make for a complex and sometimes confusing matrix in which the cleaning professional must operate. Proper identification of flooring types – and selecting the correct chemicals and equipment to clean them – will go far in preventing problems and enhancing your image in the eyes of your client.

The 2007 RIA Fall Conference concludes Oct. 27. Check back often for more updates from the show.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

Recent Articles by Jeffrey Stouffer

You must login or register in order to post a comment.



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Beginning April 21, Google will start judging websites based on their mobile friendliness. What exactly does this mean to you cleaning website? Find out in the latest edition of The Hitman Advertising Show, which will also cover tips and suggestions on getting mobile compliant.
More Podcasts

ICS Cleaning Specialist Magazine


2015 April

The April ICS issue features content on concrete polishing, green cleaning, air duct cleaning, injection sprayers and new products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.png


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view