Cleaning & Restoration Breaking News

BBB Helps IAQ Council Fight Fraud

The American Indoor Air Quality Council is welcoming assistance in its fight against consumer fraud from a new direction - the Better Business Bureau.

Local Better Business Bureaus around the country are contacting the IAQ Council office to verify claims of certification found on company websites. In cases where the claims are inaccurate, some BBBs are giving companies as little as 14 days to correct the errors or risk an unfavorable rating.

The IAQ Council has responded by encouraging its certificants to make sure that their websites are accurate and up to date.

"IAQ Council certifications are valuable assets," said Charlie Wiles, IAQ Council executive director. "It is very important to represent them properly."

Details that often trigger a Better Business Bureau investigation include the following:
  • Claiming certifications that have expired (the IAQ Council certifies for two-year periods)
  • Claiming that a company is IAQ Council certified (the IAQ Council certifies individuals only
  • Claiming certification by the Indoor Air Quality Association (IAQA) or the Indoor Environmental Standards Organization (IESO). (These organizations turned their certification programs over to the IAQ Council in 2006);
  • Failing to identify the certifying body that sponsors a certification program (IAQ Council certifications should be named and listed as such).

The IAQ Council's website features an updated list of current certificate holders and their companies. The list can be accessed at the IAQ Council website.

The American Indoor Air Quality Council is a non-profit certifying body founded in 1993 to serve the indoor air quality industry. The IAQ Council operates independent, third-party accredited certification programs for indoor environmental consultants, microbial consultants, microbial remediators, indoor air quality administrators and residential mold inspectors. The IAQ Council certifies more than 5,000 professionals in the United States, Canada and overseas.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Beginning April 21, Google will start judging websites based on their mobile friendliness. What exactly does this mean to you cleaning website? Find out in the latest edition of The Hitman Advertising Show, which will also cover tips and suggestions on getting mobile compliant.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2015 April

The April ICS issue features content on concrete polishing, green cleaning, air duct cleaning, injection sprayers and new products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.png

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view