Cleaning & Restoration Association News

A Week in the Life of the IICRC President

March 9, 2009
/ Print / Reprints /
ShareMore
/ Text Size+


I recently had the opportunity to spend several days at the offices of KCI, the administrative arm of the IICRC. Tom Hill, the IICRC’s executive administrator, set me up with a desk and a phone line so that I could work on IICRC business whilst there.

One of the best parts of this visit was meeting and talking to the staff of KCI, many of whom I have known for some time. It is one of those places that you really want to be: everyone is most helpful and knowledgeable, and they all enjoy their work.

I listened to them talking to registrants and assisting them with their questions; of course, this is all part of their job. However, as president it is important to me that I hear and see for myself that the day-to-day running of IICRC is going smoothly, and I can assure you it is. I watched the process of what happens to the exams, from when they arrive at IICRC headquarters right through to the certificate and card being produced. You may think that doesn’t sound very interesting; however, I felt it important to understand the many processes that take place to ensure that our registrants and instructors efforts are well catered for.

Of course KCI does a lot more than process exams, certified firms and registrants. Among other things, there are more than 140 instructors worldwide, offices in Great Britain, Australia and Japan, and a board of directors to look after.

From there, I visited with Larry Cooper, the IICRC standards consultant, in Phoenix where he was running the latest S520 workshop; this one was being carried out at a supplier’s facility where 34 attendees were introduced to the new IICRC S520 ANSI standard. The principals are always AMRT instructors: Jim Holland (IICRC standards chair) and Rachel Adams (AMRT TAC chair) were the two main presenters, with Cooper providing support.

I sat at the back of the classroom and was entertained by not just an explanation of the document, but by an education on the subject of mold and how to deal with it. While it was only an 8-hour course, there was as much information provided as possible, with as much passion for the subject as anyone could muster. Attendees were enthusiastic and, I believe, everyone went home quite satisfied. The hosts made sure everyone was looked after from the minute they got there, and at lunchtime we were introduced to a BBQ which was enjoyed by all.

While I was away, my home suffered a burst pipe. The damage was limited to my office, so I had my own water restoration to deal with. The biggest part of the loss is my rug book collection. It’s funny: over the years I have dealt with many clients’ water losses, and you just get on with it, sympathizing as necessary and so on. When it is your own, it seems everyone is against you: the insurance company, loss adjuster and the remodelers. It’s funny being on the other side. At least now I am more aware of how to deal with mold, should it materialize. Of course if the area is dried properly there won’t be any mold, will there?

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

Recent Articles by Paul Pearce

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view