The Trickle-Down Effect

June 1, 2012
/ Print / Reprints /
ShareMore
/ Text Size+
As an owner or manager of an operation, you must understand the effects of your actions on the people you employ.




As an owner or manager of an operation, you must understand the effects of your actions on the people you employ. Former President Bill Clinton spoke in 2008 about leading with the power of example and not by the example of power. Whether you are a fan of Clinton or not, we can all agree that this statement speaks truths about how to effectively lead people to success.



If you expect your staff to maintain professionalism in all facets of their employment, then you should expect to abide by the same standards. A clean work space, for example, is often expected of staff. If you choose to be sloppy with your own work space, but expect cleanliness from everyone else, then you will find your expectations to be a daunting task to maintain.

Use of language is another good case in point. If you want your employees to be well spoken to represent the company in an esteemed light, then you must set the example yourself. Eliminate the use of foul language and increase the extent of your vocabulary.

Perception leads reality. If you want to be successful, then you must first be perceived as being capable of success. Dress for the job you want, right? This applies to entire companies as well.  Set the stage within your company now, to be the company you want to be in the future.

All of these concepts will trickle down from top to the bottom. As an owner or manager, keep this premise at the top of mind. Conduct yourself in the manner that you expect all of your employees to conduct themselves. If you do not lead by example, then you will find your managing duties to be much more difficult than necessary. This is not “do as I say, not as I do,” this is real life. This is the success of your business. This is what will separate you from others that haven’t figured this out yet.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

Recent Articles by Marcus Taylor

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view