The Trickle-Down Effect

As an owner or manager of an operation, you must understand the effects of your actions on the people you employ.

As an owner or manager of an operation, you must understand the effects of your actions on the people you employ. Former President Bill Clinton spoke in 2008 about leading with the power of example and not by the example of power. Whether you are a fan of Clinton or not, we can all agree that this statement speaks truths about how to effectively lead people to success.

If you expect your staff to maintain professionalism in all facets of their employment, then you should expect to abide by the same standards. A clean work space, for example, is often expected of staff. If you choose to be sloppy with your own work space, but expect cleanliness from everyone else, then you will find your expectations to be a daunting task to maintain.

Use of language is another good case in point. If you want your employees to be well spoken to represent the company in an esteemed light, then you must set the example yourself. Eliminate the use of foul language and increase the extent of your vocabulary.

Perception leads reality. If you want to be successful, then you must first be perceived as being capable of success. Dress for the job you want, right? This applies to entire companies as well.  Set the stage within your company now, to be the company you want to be in the future.

All of these concepts will trickle down from top to the bottom. As an owner or manager, keep this premise at the top of mind. Conduct yourself in the manner that you expect all of your employees to conduct themselves. If you do not lead by example, then you will find your managing duties to be much more difficult than necessary. This is not “do as I say, not as I do,” this is real life. This is the success of your business. This is what will separate you from others that haven’t figured this out yet.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

Recent Articles by Marcus Taylor

You must login or register in order to post a comment.



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Beginning April 21, Google will start judging websites based on their mobile friendliness. What exactly does this mean to you cleaning website? Find out in the latest edition of The Hitman Advertising Show, which will also cover tips and suggestions on getting mobile compliant.
More Podcasts

ICS Cleaning Specialist Magazine


2015 April

The April ICS issue features content on concrete polishing, green cleaning, air duct cleaning, injection sprayers and new products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.png


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view