50 Year Anniversary

ICS 50th: Bob Spalten

February 4, 2013
/ Print / Reprints /
ShareMore
/ Text Size+

Bob Spalten is the owner of Aladdin Cleaning and Restoration (San Antonio, TX).

How would you best sum up the last 50 years (or the time that you’ve been a part) of the carpet cleaning/restoration industry?

I believe the quality of the rug cleaning has improved tremendously due to the amount of training that has become available. From the first educational programs offered by the ASCR to the new ones by ARCS, our industry will continue to improve both the quality and the efficiency of rug cleaning.

In your opinion, what have been some of the most significant events and milestones to impact the industry over the past 50 years? What about some of the most significant people?

The most significant event that has impacted our industry (as well as most others) is the use of the Internet in marketing and advertising to our customer base. The most significant people that have affected our industry are Ellen Amirkhan and Aaron Groseclose because they were the pioneers in developing educational programs and processes to improve this industry.

What are some of your fondest memories of being involved in the industry in years past?

Spending a week at one of the first CRS classes with Ellen and Aaron and meeting people from all over the country in the same business that I was in.

Moving forward, what do you see in store for the cleaning/restoration industry’s future?

I think this business will continue to grow due to the increasing consumer demand for hard surface flooring, which almost always leads to rugs to cover up the floor. Also, there has been a large increase in the number of households that have indoor pets, which is great for our business.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view