50 Year Anniversary

ICS 50th: Neil Atkinson

February 4, 2013
/ Print / Reprints /
ShareMore
/ Text Size+

Neil Atkinson is the owner of Chase Carpet Care Co. in Denver, CO.

How would you best sum up the last 50 years (or the time that you’ve been a part) of the carpet cleaning/restoration industry?

The last 50 years have been most significant because of the proliferation of carpet in both residential and commercial environments (as well as) advances both in the products and cleaning processes especially in the 1970-80s.

In your opinion, what have been some of the most significant events and milestones to impact the industry over the past 50 years? What about some of the most significant people?

Hot water extraction and encapsulation have both been big cleaning advances, as well as the tremendous advances in drying technology. Ed York and others who pushed education and communication between competitors to improve the overall industry provided better and faster advances in customer service.

What are some of your fondest memories of being involved in the industry in years past?

Going to California for early trade shows and volunteering in trade associations and IICRC were much fun. The early adopters were in it just for the camaraderie and to promote the industry.

Moving forward, what do you see in store for the cleaning/restoration industry’s future?

The end customer must always be kept in mind. The idea of making money off the industry without providing a real service must be avoided.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view