Cleaning & Restoration Association News

A Week in the Life of the IICRC President

March 9, 2009
/ Print / Reprints /
ShareMore
/ Text Size+


I recently had the opportunity to spend several days at the offices of KCI, the administrative arm of the IICRC. Tom Hill, the IICRC’s executive administrator, set me up with a desk and a phone line so that I could work on IICRC business whilst there.

One of the best parts of this visit was meeting and talking to the staff of KCI, many of whom I have known for some time. It is one of those places that you really want to be: everyone is most helpful and knowledgeable, and they all enjoy their work.

I listened to them talking to registrants and assisting them with their questions; of course, this is all part of their job. However, as president it is important to me that I hear and see for myself that the day-to-day running of IICRC is going smoothly, and I can assure you it is. I watched the process of what happens to the exams, from when they arrive at IICRC headquarters right through to the certificate and card being produced. You may think that doesn’t sound very interesting; however, I felt it important to understand the many processes that take place to ensure that our registrants and instructors efforts are well catered for.

Of course KCI does a lot more than process exams, certified firms and registrants. Among other things, there are more than 140 instructors worldwide, offices in Great Britain, Australia and Japan, and a board of directors to look after.

From there, I visited with Larry Cooper, the IICRC standards consultant, in Phoenix where he was running the latest S520 workshop; this one was being carried out at a supplier’s facility where 34 attendees were introduced to the new IICRC S520 ANSI standard. The principals are always AMRT instructors: Jim Holland (IICRC standards chair) and Rachel Adams (AMRT TAC chair) were the two main presenters, with Cooper providing support.

I sat at the back of the classroom and was entertained by not just an explanation of the document, but by an education on the subject of mold and how to deal with it. While it was only an 8-hour course, there was as much information provided as possible, with as much passion for the subject as anyone could muster. Attendees were enthusiastic and, I believe, everyone went home quite satisfied. The hosts made sure everyone was looked after from the minute they got there, and at lunchtime we were introduced to a BBQ which was enjoyed by all.

While I was away, my home suffered a burst pipe. The damage was limited to my office, so I had my own water restoration to deal with. The biggest part of the loss is my rug book collection. It’s funny: over the years I have dealt with many clients’ water losses, and you just get on with it, sympathizing as necessary and so on. When it is your own, it seems everyone is against you: the insurance company, loss adjuster and the remodelers. It’s funny being on the other side. At least now I am more aware of how to deal with mold, should it materialize. Of course if the area is dried properly there won’t be any mold, will there?

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

Recent Articles by Paul Pearce

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo