- THE MAGAZINE
SEATTLE – Advanced Vapor Technologies (AVT), best known for its patented TANCS steam vapor cleaning and disinfection system, was recently recognized by its customers as one of 20 companies providing the best customer service among all exhibitors at the ISSA/INTERCLEAN North America 2009 tradeshow in Chicago, Oct. 6-9.
The ISSA/INTERCLEAN Best Customer Service Awards are determined by the distributors, in-house service providers and building service contractors attending the show. Voters are asked to make their choices based on which company’s staff best meet attendee needs, answer questions, offer solutions or provide an outstanding interaction when people visit their booth.
"I was actually unaware that ISSA had such an award, and was pleasantly surprised to receive this acknowledgment,” AVT Principal Rick Hoverson said. “That sort of recognition is certainly appreciated, and is a testament to the dedication of our service staff and their willingness to actively seek solutions for our customers.”
Companies were grouped in five product categories: Chemicals; Disposables; Power Equipment; Supplies & Accessories; and Other Products, Services & Technology. Winners were chosen from the more than 600 industry providers exhibiting at the show.
AVT was presented with the ISSA/INTERCLEAN Best Customer Service Award – Power Equipment for booths of 300 square feet or less.
“Serving the customer by addressing their problem promptly helps establish a long-term relationship,” Hoverson said. “Problems may arise from time to time, whether they relate to shipping, billing or product issues, and working to solve those problems is very basic to the success of any company in today's marketplace."
About Advanced Vapor Technologies
Seattle-based Advanced Vapor Technologies (AVT) provides state-of-the-art steam vapor systems that enable deep cleaning and disinfection, reducing the dependence on potentially harmful or corrosive chemicals. With scientifically proven TANCS technology carrying an EPA establishment number, AVT TANCS steam vapor units have been tested and proven to disinfect surfaces in less time and with greater safety and efficacy than typical EPA-registered chemical disinfectants. For more information, contact Rick Hoverson, principal of Advanced Vapor Technologies, at 800-997-6584 or visit www.advap.com.