Factory direct communication with customers “is first and foremost,” according to The Butler Corp. “We fully understand we must provide something extra, and be competitively priced, for customers to purchase and receive service from a company perhaps thousands of miles away. It is apparent from the hundreds of customers who purchase every year and the thousands of satisfied customers we service throughout the United States, Canada and the U.S. Government worldwide, that this way of doing business has proven to be enthusiastically accepted.”