Cleaning & Restoration Breaking News

FTC bans prerecorded sales calls without permission

August 19, 2008
/ Print / Reprints /
ShareMore
/ Text Size+

(Reuters) – August 19, 2008 -- The agency that brought you the "do not call" registry -- thus bringing a measure of peace to American dinner tables -- has now decided to tighten rules restricting prerecorded telephone sales calls.

It all started with the telemarketing industry, which uses automatic dialers that shunt calls to sales people. The industry asked the Federal Trade Commission to allow them to play a prerecorded message if a live sales agent was not available.

The FTC considered the change, said Allen Hile, assistant director for the division of marketing practices.

"We got a tidal wave of comments of people saying 'Are you nuts?"' Hile said in a telephone interview with Reuters on Tuesday.

The result is a rule that requires telemarketers with prerecorded calls to give consumers a way to opt out, the same way that they can now ask live sales agents to refrain from calling again. This goes into effect on December 1.

And, as of September 1, 2009, the telemarketer must have consumers' written consent to telephone them at all.

The commission's wildly popular "do not call" registry, which was signed into law in 2003, allows people to put their telephone numbers on a list of numbers that telemarketers are barred from contacting.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo