Articles Tagged with ''carpet cleaning management''

A Phenomenal Leader is…

In this installment, I’d like to explore the qualities of a leader
May 9, 2013

Welcome to the third episode of Phenomenal Leadership Systems.


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Ask Steve: Should I Offer Credit Cards as a Payment Option?

Accepting credit cards can open the door for additional profits. Read on to see how.
May 2, 2013

Should you offer credit card payment?


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Recognize, Reward… Then Relax!

So how do you break free from being an owner/operator and morph your company into critical mass?
April 3, 2013

Sooner or later, you will want to add employees to your growing cleaning or restoration business. It may be something so simple (and yes, sad) as an aging body crying out for relief.


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The Definition of Leadership

There can only be one vision.
April 3, 2013

Last month I shared my definition of leadership: Effectively communicating your vision, mission and purpose. Today, I’d like to share what I mean by vision.


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Building a Drama-Free Business: Part II

Find personal freedom without compromising your business
March 1, 2013

So can you develop great, drama-free employees so you can find and enjoy this elusive personal freedom? My answer is a resounding “yes,” if you have the right concepts, tools and the fire in the belly to break free!


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What Are You Doing to Provide Great Service?

Every interaction is another opportunity to make a great impression
March 1, 2013

What does it mean to “provide great service?” When you think about companies that provide you with great service, what exactly are they doing that makes you feel this way?


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New Year’s Resolutions – How Are You Doing on YOUR Goals?

February 4, 2013

If you are like most people in America, you made a few New Year’s resolutions last month. Now it’s February. How are you doing?


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How to Avoid Negative Moments of Truth

November 1, 2012
All truly successful cleaners recognize that their “desired end product” has little to do with cleaning! So what should your desired end product goal be? Creating a customer cheerleader!
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How an Office Assistant Can Benefit You (And Your Business)

November 1, 2012
About two years ago, I decided to avail myself of the services of a business coach. I figured after 30 years in business that I had probably done as many things the wrong way as anyone could. Maybe it was time to start trying someone else’s ideas?
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Is Your Company Getting Hijacked Online?

November 1, 2012
The web is the primary route many of your current clients go to find your company. But are they finding your correct company information online?
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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