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Articles Tagged with ''running a carpet cleaning business''
By gifting your prospect the spotter before they decide on who will do their cleaning, you are using the principle of reciprocity.
What we affectionately call "upselling" is really giving the customer an opportunity to spend more money with us.
Let me tell you about one of my first dumb stunts...
If you are paying marginal wages don’t be surprised if you get marginal workers.
You will be successful if you truly want to be. We will all be rooting for you.
If there was a business expansion that I was convinced would far out-produce the expense of a loan – I would go for it.
It is so darn frustrating to know that you truly are the best in town, to truly wish to be of service and to know that you give excellent value for the money and then to get blown off course with the good old "How much?" over-the-phone question!
You love carpet cleaning. I did too. So I’m happy for both of us!
In the January/February issue of ICS, I shared the “5 Levels of Becoming a Phenomenally Successful Person.” To briefly review, you were created to be phenomenal.