“Jessika, I received a phone call from a commercial carpet cleaning project I was on last week and they want me to replace the carpet. Please help me!”

Carpet fiber identification is a vital step in the cleaning process. Proper identification will tell the professional cleaning technician exactly which carpet fiber he or she will be working with, and which methods, procedures and cleaning solutions will be safe to use.

A friend just bought an Asian food café and the loop-pile nylon carpets haven’t been cleaned in about 2½ years. There are heavy food soils and the walkways are matted with grease. What can I do to clean the carpet?