- THE MAGAZINE
A facility's lobby provides the first impression a visitor has of the company he or she is coming to see, and therefore it should be kept as clean as possible. The floors found in entrances, lobbies and foyers are high-visibility areas that receive heavy traffic, and therefore require special attention from maintenance personnel. These areas will vary in design and construction and, in order to accommodate these variances, so will the maintenance program.
Carpets and hard-surface flooring located in lobbies and foyers, which act as transition points between streets and parking lots and internal transportation systems such as elevators, escalators and stairs, will need more frequent attention than their counterparts in other areas, as this is where soil makes its first appearance in the facility. If the soil is not stopped here, it will be tracked into other areas of the building where it is more difficult, time consuming and expensive to remove.
Large walk-off mats, ideally 10 feet to 15 feet long, should be placed both inside and outside of entry doors to catch soil and prevent it from being tracked indoors (when it comes to facility floor maintenance, it's always easier, faster, and cheaper to trap and remove soil at entry points than to look for it throughout an entire facility), and trashcans and cigarette urns should be placed near the entrance. Prevention is always more effective, and less expensive, than cleaning, restoration or repair.
When to Clean
Lobbies, foyers and entryways should be thoroughly cleaned each day and - depending on usage levels and weather - may require spot cleaning several times a day.
Spills or moisture should be removed immediately, with "Wet Floor" signs in use whenever hazardous conditions exist. Additional or replacement entry matting should be used when weather conditions result in existing matting becoming overloaded with moisture or soil.
Heavy and wet-cleaning procedures should be performed after business hours when entrance areas are not open to the public or to non-cleaning-related staff members. If this is not possible, care should be taken to avoid disturbing guests or staff while servicing these areas during business hours. Whenever possible, limit or barricade access to any areas where equipment and wet cleaning processes must be used during business hours or around other employees.
Setting a schedule for entrance-area cleaning is typically based on budget, the amount of traffic and the level of cleanliness desired.
How to Clean
Sidewalks should be hosed, swept or vacuumed regularly, depending on the amount of traffic and the location (you may want to consider using a blower to remove leaves, dust and debris from sidewalks instead of vacuuming). The goal is to remove or relocate as much soil as possible so it doesn't get tracked inside the building.
Continuously light-clean or police areas during each shift to prevent soiling and help promote safety. For example:
When cleaning the lobby, your daily maintenance may include:
Your weekly maintenance program may consist of:
Monthly maintenance may consist of:
Quarterly maintenance may include:
(Background information provided by Cleaning Consultant Services, Inc., in Seattle.)