Cleaning & Restoration Breaking News

Mellon dedicates Client Service Center

January 19, 2001
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Pittsburgh -- Mellon Financial Corp. has formally unveiled Pittsburgh’s newest facility -- the Mellon Client Service Center. By June, more than 3,000 Mellon employees will have moved into the new 14-story building, located on a site that had been a vacant eyesore for nearly two decades. With its main entrance on Ross Street, stretching from Fifth Avenue to the bottom of Center Avenue and straddling over Sixth Avenue, the building contains more than 750,000 square feet (nearly 15 football fields).

The new building will allow Mellon to realize ``millions of dollars'' in productivity savings, Mellon says. By integrating operations, now conducted on multiple floors, into streamlined single-floor layouts, the improved process time is designed to offer faster customer service. According to Mellon, the extremely large floors, three of which are more than 80,000 square feet, will enable workflows to be contained on a single level for peak efficiencies. Mellon estimates this increase in floor space alone will significantly improve material handling, resulting in the potential to increase our lockbox remittance processing and check processing capacities by nearly 50%.

The decision to build the Mellon Client Service Center on this site avoided the possible disturbance of a suburban greenfield site that could have disrupted natural habitats or wetlands. Other environmentally progressive features of the building include: An energy-efficient glass system with a high performance coating that achieves a high level of natural daylight, while minimizing summer heat gain and winter heat loss; Motion detectors to control lighting in areas of intermittent use, so these areas are only lit when occupied; The use of central fan stations that remove fine dust, pollens, smoke and even some bacteria before circulating air throughout the building (95% particulate filtration); and A selection of building materials that focuses on recycled materials. For example, a biodegradable and recyclable roofing material that has a life expectancy three times that of standard roofing systems, recyclable carpet, and reusable furniture.

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