Cleaning & Restoration Breaking News

Oil: Small Biz Takes a Big Hit

April 28, 2005
/ Print / Reprints /
/ Text Size+
BusinessweekOnline - April 28 - Rising energy prices are taking their toll on everyone from individual consumers to international conglomerates. But for the nation's 22 million small businesses, soaring fuel costs have been especially painful. Allen Kryscynski, president of Builders Carpet Outlet in Ann Arbor, Mich., says pricey oil resulted in an aggregate 10% decline in profits during the last two years.

"Over the past 24 months, carpet prices have gone up about 5% every two to three months," he says. "It's all based on the cost of oil and raw materials. The manufacturers pass along the increase to us, and we're getting killed at the supply level."

Like many small-business owners dependent upon transportation of goods and services, Kryscynski says his suppliers have added fuel surcharges to their deliveries, sharply raising his business cost. Kryscynski calculates that he's paying 44% more for carpet deliveries than he did just a year ago. "Last year, I budgeted approximately $35,000 a year for fuel. But I ended up paying $55,000 based on a very similar volume (this year)."

Kryscynski's plight is a common one throughout the small-business sector. While record energy prices have hit large corporations as well, small concerns feel a much greater impact. The latter, with their slim profit margins, have less flexibility to absorb price hikes -- or pass them along.

Airlines, for example, can get away with charging $3 extra per ticket to cover fuel expenses, but the local florist, plumber, or restaurant proprietor, who may use cost as a competitive advantage, has far more trouble raising prices. Small-business owners must decide between charging more -- which could mean losing customers -- and eating the extra costs while trying to ramp up efficiency to cushion the blow.

"Small businesses are price-takers, not price-setters," says Bruce Phillips, senior economist at the National Federation of Independent Business, a Washington (D.C.) advocacy group. "They can't lose millions or even thousands of dollars and stay in business. When there's an increase in prices, it comes out of a small-business owner's bottom line. This is a very serious problem for them."

It's no secret that costlier oil has hurt consumer spending. According to the Commerce Dept., U.S. factory orders for big-ticket manufactured goods fell 2.8% last month, the single biggest drop in two-and-a-half years. And retail sales rose only 0.3%, falling short of Wall Street's 0.7% expectations.

Customers at Builders Carpet Outlet, which earns about $3 million in yearly revenues, are changing their buying habits. "A carpet that sold for $10 a square yard 12 months ago is now $12 a square yard," says Kryscynski. "People are buying lesser-grade carpets because their budgets don't allow them to handle the increased cost."

In turn, Kryscynski has recently added per-delivery fees to his customers' bills. "We charge a rate of $25," he says. "We never did that before." And because he's paying $37 to $38 per delivery from his own suppliers, Kryscynski says, "I'm still losing $10 per delivery, so I have to raise my own price now." Next month, he'll increase the gas surcharge to $35 per delivery.

Did you enjoy this article? Click here to subscribe to i Cleaning Specialist Magazine.

You must login or register in order to post a comment.



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive


Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.pngcrc logo