No matter how smart an owner are, you can’t do
So, you’ve probably attempted
to delegate work to others (if you can afford employees). But how do you know they
can do what they say they know?
only two ways they can demonstrate they really know something:
tell you in a convincing way the actual steps it takes to do a task.
They show you in-person that they can do the specific task.
can you teach someone something once you know they need to learn it? You need
to create a training curriculum for each task your company does.
first good step in creating a training curriculum is to create an operations
manual. But when it comes to training, having manuals alone is just one
phenomenally good step that will still fall short unless you learn how to
become a better trainer.
very brief overview of the many tools and techniques I use when I teach my
clients during Staffing Power! how to develop and create the type of employees
they’ve always dreamed of:
1. Have your
opening remarks or story ready to begin every training session. They won’t be
receptive to learning until you’ve unlocked their mind by teasing them with why
they need to learn this.
very, very positive and enthusiastic.
3. Feel that you’ve
earned the right to be at the front of the class. Practice by visualizing
yourself in the Training
Center (or, if you don’t
have a training center yet, your conference room) feeling confident that you’re
getting very positive feedback from the trainees.
the three to four main points you want to make in each class and have very
strong benefits (“WIIFM” aka “What’s In It For Me”) so they are invested in
learning this material.
5. Give out only the training
materials that they’ll need as they need it, so they stay in synch with you.
If you give them a 10-page photocopy of a troubleshooting guide before you’re
ready to use it, they’ll be flipping through it while you’re talking.
Close every training session with a summary of what was covered in each training
session. And whenever possible, get them to sign off on the training done so
they know they’re responsible for doing it in the real-world.
Capture your training on video so you can watch yourself. It’s painful at first
but it’s the very best feedback you can get and fastest way I know to get
better at training.
Start with these seven tips and become a better trainer.
Then you won’t have to be the only “doer” at your company!
Give Me 60 Minutes And I'll Show You The Secrets To Running
A Profitable Service Business ... Even During A Recession!
Al Levi is a consultant and a contributing editor to PM
magazine and blogs for many other BNP trade magazines. He is now presenting a free
online video event called the “60-Minute Recession Solution Online Video
For the first time ever, you’ll hear from him and
just a few of the many contractors who have engaged the power of his Power!
Programs. They’re happy to share how this dynamic program worked for them and
how it is still working for them - especially in these tough economic times.
program has helped dozens of business owners I’ve worked with one-on-one,” says
Al. “The Power! Plans have also helped. But now, thanks to new technology, I’ll
be able to help many more contractors with my 12-month Power! Plan Coaching
Program than ever before.” This program will include the building of your own
customizable Operating Power! manuals.
These programs have
been working for Al in his family business for years and in his clients’
businesses. Now they are reaping the results. Click on the following link to
see and hear for yourself: www.60MinuteRecessionSolution.com