ICS Magazine

Despite Resort Scare, Crawford Convention Sets Attendance Record

June 27, 2012

More than 2,500 contractors, insurance carrier representatives and service provider partners attended the recent Crawford Contractor Connection Conference, setting another attendance record for the popular invitation-only educational and networking event despite interruption by a gas explosion and evacuation, according to a press release.

This year’s event, whose theme was “Building a Better Connection,” was held June 19-22 at the Gaylord Opryland Resort and Convention Center in Nashville, Tenn. Due to a mechanical failure, a gas explosion occurred at the hotel shortly after the initial meet and greet reception Tuesday evening. Despite an evacuation that lasted into the early morning, the event resumed with the Wednesday welcome reception, although the expo and training classes were cancelled. Attendance records still were set at general sessions Thursday and Friday.

“We were challenged by the gas explosion this year, but the attendees demonstrated the professionalism and patience you would expect from those experienced with disasters,” said Larry Thomas, president of Contractor Connection. “The commitment by all conference participants, from insurance carriers to contractor network members, continues to amaze me. This incident brought us closer as a group and, in keeping with our conference theme, helped us build a better connection in our joint efforts to provide consistent, quality service to the end customer.”

Next year’s conference will be held May 20-24 at the San Antonio Convention Center, San Antonio, Texas. For more information, log onto www.crawfordandcompany.com.