ICS Magazine

Carpet cleaner goes out of business

June 20, 2001
CANTON, Mass.—Unikleen, a carpet cleaning company based in Canton, Mass., recently went out of business. The carpet cleaning company allegedly used coupons that some consumers later believed were a bait-and-switch tactic.

According to a Boston news station, former Unikleen employees said they were trained to convince customers to spend more money than the coupon offer promoted.

The attorney general’s office is still learning more about the story.