Jon-Don has introduced Value Added Service for Technicians—Restoration Seminar (VASTRest) to its education schedule. The intense, one-day course teaches customer service principles, while focusing on the special challenges faced by fire and water damage restoration technicians. Students learn how to deal with traumatized homeowners and how to make cheerleaders out of both homeowners and adjusters.
Courses are led at Jon-Don’s Roselle, IL location. On-location classes are also available.