Legend Brands held its annual Distributor Conference at the Marriott Buttes Resort in Tempe, AZ May 20-21.
Brands held its annual Distributor Conference at the Marriott Buttes Resort in
Tempe, AZ May 20-21.
throughout the U.S., Canada and Australia were introduced to new products such as
the new liquid-cooled Sapphire Scientific 570 truckmount, new Sapphire
chemicals and Dri-Eaz’s new dehumidifiers and Dragon X2 mobile heater.
were also updated on the success of the Legend Rewards program – the more than
1400 customers participating so far can use the points they receive when they
buy equipment, accessories and chemicals for a wide variety of consumer
electronics, sporting equipment, household items, gifts and travel, as well as
Legend Brands products and educational classes.
focus and theme of the meeting was technical education, with 12 workshops
offered on various cleaning and restoration topics. The goal was to arm
distributors with as much technical information as possible so they can provide
the best customer service in the carpet cleaning and restoration industry. In
fact, as one distributor stated on the evaluation form, it was about “more than
just how to sell – they taught us how to educate our customers.”