RIA Convention Tackles Critical Education Topics
February 7, 2010
MD – Health and Safety issues will be the
primary focus at the Restoration Industry Association’s (RIA) 65th Annual Convention & Exhibition. Held at
the Hyatt Regency Atlanta on Peachtree Street in Atlanta, Ga., from March
23-27, 2010, convention topics will apply to all of the divisions within the
association: damage repair, environmental and rug/carpet/textiles.
sessions will delve in-depth on areas critical to the cleaning and restoration
industry. “Survival Spanish for Restoration Professionals” will give
non-Spanish speaking employees a level of confidence when it comes to
supervising and training Hispanic employees. Basic phrases and terminology,
insights into Hispanic culture and helpful bi-lingual training techniques will
adjuster Peter Crosa presents the second installment of his popular workshop
from last year on “Creating Working Relationships with Adjusters that Last.”
Attendees will learn how adjusters think, what their bottom-line needs are and
how contractors can work proactively with them rather than reactively.
specialists and aficionados will have an opportunity for a behind-the-scenes
tour of several manufacturing plants in and around Dalton, Ga., which is billed
as the “Carpet Capital of the World.” From
specialty rugs to carpeting, the RIA Rug Tour of the World will provide the
opportunity to visit a variety of mills specific to Oriental and specialty
rugs, and related ancillary companies for testing, padding and specialty
fibers. Stops include: Oriental Rug Weavers Rug Manufacturing, Independent
Textile Testing Service, Shaw Carpet Mill and Beaulieu Group.
With the April 22nd deadline for companies to obtain the new EPA
Lead Renovator certification quickly approaching, RIA has scheduled a course
geared specifically for restoration contractors. The 8-hour course will be led
by Wonder Makers Environmental, Inc., an EPA-certified course provider.
Two workshops will be offered after the convention. Creating Great Strategies
to Make More Money will
delve into the process of strategic thinking and how to create strategy superiority
for your business. Through interactive group discussions and exercises,
attendees will better understand how to overcome complacency and the failure to
recognize their business strategy’s decline.
Today’s Technology into Business Dollars is a hands-on session that will teach
cleaning and restoration professionals how to actively market their services on
the Internet - from common marketing techniques to actually setting up
campaigns with real tools used in daily campaign management.
The main convention registration includes two-and-a-half days of
education and networking events, food for all included events, access to the
Exhibition, two general sessions, the welcome reception and the awards
reception. Separate registrations are required for the pre- and post-convention
events. Early-bird registration deadline is February 26. For more details or to
register, visit www.restorationindustry.org.