ICS Magazine

SteamMaster Restoration & Cleaning offers texting for customers

April 8, 2009

SteamMaster Restoration and Cleaning in Minturn, Colo. offers Short Message Service (SMS) text messaging as a way for customers to reach the company. Clients text “1call” to a shared short code number “41411” and get an immediate response.

The company is one of the first cleaning and restoration companies in the United States to offer SMS text messaging. With 74 percent of mobile phone users sending and receiving text messages on their phones, SteamMaster recognizes texting as another way to reach potential clients. “It is a way for people to reach us quickly,” says Raj Manickam, SteamMaster’s C.E.O. “We can also send text alerts with discounts to our regular customers and reach out to them in a fresh, innovative way.”