ICS Magazine

Windsor kicks off E-Commerce partnership

January 23, 2002
Windsor Industries will be offering a new e-commerce customer service. This service is free, but distributors must register through their Sales Representative.

ENGLEWOOD, Colo. -- As of January 21, 2002 Windsor Industries will be offering a new e-commerce customer service. This service is free, but distributors must register through their Sales Representative.

Accessible through Windsor's internet site at www.windsorind.com, registered distributors will now be able to place new orders directly into the Windsor business system and track the status of the open orders through the Windsor process and to transportation carriers. There will also be Internet-only specials offered from time to time.

Developed in partnership with Comergent Technologies, Inc. (www.comergent.com), a leading provider of e-business software solutions, Castle Rock Industries has chosen Comergent Distributed E-Business System to provide the first comprehensive e-business web site in the commercial cleaning products industry for its Windsor brand.

Comergent has developed a sell-side site that will provide e customers with 24/7 access to their order status information, and provide real-time order confirmation in ten seconds or less. By using Comergent, Windsor expects to dramatically enhance its customer-facing services and sales processes, increase overall business efficiencies, and reduce order error rates for lower operating costs.

For more information, contact Julie Barton at Windsor at (303) 762.1800, ext. 266, or via e-mail, julie.barton@windsorind.com.