Industry News

Shaw revises carpet warranties

October 12, 2006
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Shaw Industries has revised its residential carpet warranties to require - for carpet manufactured after Jan. 1, 2007 - the use of carpet cleaning supplies and equipment that have been awarded the CRI Seal of Approval.

The company will also require the use of IICRC (Institute of Inspection, Cleaning and Restoration Certification) Certified Firms for professional cleaning services effective Jan. 1, 2008.

The CRI Seal of Approval Program was established to test and certify the performance of products and equipment used in carpet cleaning. Years of research have shown that about half of the carpet spot removal and cleaning products in the marketplace do not clean any better than water, and may also leave soil-attracting residues. The results of the use of these products have been shown to be a major source of consumer dissatisfaction with carpet. The CRI program offers consumers a quick, easy way to locate products that work well and do not damage their significant investment in carpet.

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