Software Programs to Help Your Cleaning Business Grow

December 6, 2000
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Over the years, it seems more and more cleaning and restoration firms are turning to software programs for organization methods, guidance and a path that will lead their businesses to success. From tracking employee productivity to generating customized reports, generating reminder cards and invoices, software programs are designed to keep your business running efficiently and profitably.

The following compilation of available computer software programs is based on information submitted by companies involved in the field, and who have expressed a desire to reach ICS Cleaning Specialist readers.

BETCO CORP.

Betco’s Resource & Process Management™ creates budgets for specific buildings or an entire facility, analyze labor using existing versus alternative procedures, schedule staff, incorporating project tasks daily, weekly, monthly or any cycle, structure work assignments according to the most efficient means, and determine the appropriate inventory of products needed for each assignment. Better control of facilities maintenance resources and the staff needed for completion can significantly improve both the quality of your work and your bottom line.

With Betco Resource & Process Management, a customized maintenance management process for individual facilities, you’ll find it to be the most comprehensive process available. Through our simple five-Step Analysis incorporating: Needs Assessment, Data Collection, Software Analysis, Implementation and Evaluation, you’ll learn to better manage resources, time and labor.

CYCLONE SOLUTIONS

The Cyclone Solutions team is proud to help guide you through the next millennium with its latest software, Mistral 2000. Mistral 2000 has been completely designed to offer the most accurate and user-friendly business software on the market.

Mistral 2000 provides tools like the integrated mail merge allowing you to create custom letters, labels, business cards, postcards and brochures directly from Mistral, without the help of a separate word processor. The invoicing, scheduling and reporting are more powerful and easier to use than ever before. The callback function has been designed to ease feedback and good relations with your customers.

Mistral 2000 allows you to export your data into four different accounting software programs: Quickbooks, M.Y.O.B, Peachtree and Simply Accounting.

Mistral 2000 is network compatible, designed for both small and large carpet cleaning firms, and can be purchased using a one-year buying plan.

EASDG

ServiceTRAK 5.5 provides more features and better service and support than any other software product of its type on the market today for considerably less money. ServiceTRAK includes Work Orders/Estimates, Invoices, Receivables, Vendors, Purchase Orders, Payables, Client and Contact Management, Automatic Callback Alerts, Inventory, Quicken(R)-like Bank/Credit Accounts, Advertising Tracking, Task Management, Phone Scripts, Scheduling, Technicians, Lists and Default Settings, Reports and powerful output features for mail merge and marketing efforts, Graphs and a lot more, all based on the fastest Microsoft Database Technology available today.

ServiceTRAK is truly customizable to fit your business and both Single and Multi-User versions are available. A workbook and extensive documentation is provided that will get you up and running quickly. And, 30 days of free technical support is included with your purchase.

MARATHON DATA SYSTEMS, INC.

Marathon Data Systems, Inc. has been providing software solutions to the carpet care industry since 1987 when it released Carpet Cleaners Software. The next generation of software—PowerClean 2000 for Windows—will revolutionize the way you do business. PowerClean 2000 features on-screen point and click scheduling and rescheduling of appointments, now managing your technicians can be easier than you’ve ever imagined. PowerClean 2000 Software establishes and maintains a complete history for each of your customers. Now you can view and print billing, letters, labels, work orders, directions, room sizes, notes, appointment and contact management reports, service reminder postcards and of course, all the accounts receivable and sales data you could possibly want—all within seconds and at the touch of a button. A 30-day trial version of PowerClean 2000 is available.

PACIFIC TURN-KEY SYSTEMS

Pacific Turn-Key Systems’ ProfitMaster is a scheduling, marketing and management program designed to help carpet and restoration businesses increase their profits and manage their business more efficiently. Users can quickly book and schedule jobs; maintain a customer database, including vital statistics on the customer’s service history; contact management of both mailings and phone calls; track source performance to determine advertisement profitability; and extensive reporting ranging from sales analysis to accounts receivable.

Customers are provided with 90 days free technical support. ProfitMaster has an on-line help system within the program. Other support services offered are yearly or per call technical support programs, one-on-one tutoring, instructional CD-ROM, 24-hour support and update subscription on its website.

Other programs developed by PTS are The Mail Merge Wizard, an addition to Microsoft Word 97 that walks you step-by-step through performing a mail merge; ProfitMaster Lite, a customer database and contact management program; and the Mastering ProfitMaster instructional CD-ROM. Free trial available.

PEMBERTONS

Pembertons Learning Center is focusing on developing affordable, easy-to-use entry level training programs for technicians for use at the cleaning company office on a one-on-one basis. These training programs run on any multimedia PC. Carpet Cleaning Workshop For Technicians is currently available.

Also from Pembertons is a computer-based newsletter marketing system designed keeping customers in today’s competitive marketplace. This system is designed to be used with Microsoft Word 97 or higher. Although individually customized, the newsletter does allow users to make changes whenever or as often they wish.

Finally, Pembertons has responded to the market demand for easy-to-use spreadsheet calculators that can be used by both the professional and institutions. Scheduled for completion by January 2001, these Excel calculators can be used for designing professional carpet maintenance and restorative cleaning programs for commercial carpet installations.

PERFORMANCE SOFTWARE

Manage your route service business with Performance Software Technologies Windows software, Route Rite Legend desktop Routing & Accounting Software, which includes integrated core modules of customer history, geographic routing and scheduling, accounts receivable and reporting. Add-on integrated modules, including inventory, vehicle and equipment maintenance, branch link, hourly job costing, hand-held computer link to Pen Writer software to eliminate duplicate route posting, are available. Further interfacing with the accounting link to general ledger and payroll in Quickbooks Pro or Peachtree Accounting software allows for financial statements and profit/loss without duplicate entry.

Route Rite® Legend comes standard with diagramming, commission calculation, and interface capability with Microsoft Word and Excel for integrated letter and spreadsheet templates. Pen Writer hand-held computer software is designed for Pocket PC hand-held computers.

Annual Software Support programs include unlimited telephone support and training, software updates, Internet customer support, and access to optional “Person to Person” training and annual Users Conference.

TEAM FINANCIAL

TEAM Financial Management Systems offers bidding & estimating for comprehensive sales proposals, telephone timekeeping with Caller ID, paging and voice messaging, time clocks with bar code readers and a complete labor and financial management system including payroll, job costing, human resources, work scheduling, general ledger, fixed assets, accounts receivable/payable and inventory control. TEAM’s products allows workload buildings, track client information, schedule billable work, issue work tickets to employees, verifiable timekeeping records, track quantity levels for inventory items, issue equipment to employees and jobs, calculate daily labor budgets, perform benefit accruals, run payroll and analyze profitability for each job on any given day of the month. Tutorial CDs and manuals are included with any product purchase.

Customized on-site and in-house training are available, as well as regularly scheduled workshops. New customers receive 90 days of free support. After 90 days, many support options are available, including annual plans and purchasing on an as needed basis.

VANGUARD COMPUTER SYSTEMS

CleanEXEC software is especially designed to meet the needs of the professional cleaner, without the need for advanced computer knowledge. It completely conforms to any business structure, from pricing methods to invoice forms and more. Many functions are ready to use or automatic, such as marketing campaigns. Instant data importing utilities are available that automatically and smoothly move customer and order history information from your old cleaning software into CleanEXEC just moments after installation. A full-color manual, clear CD-based video training and screen-sensitive video help are included. It’s backed by a 30-day money back guarantee. Free video demo and fully functional trial of CleanExec is available.

VERTICAL SOFTWARE

ProClean, specifically designed for carpet cleaning businesses is user friendly with features like a telephone wizard, click-and-drag scheduler, and over 300 charts and reports to help analyze, organize and manage your business.

With over three years of planning and design, the programming staff at Vertical Software has been writing software for over 10 years, including full time expert programmers as well as technical support delivering courteous and helpful technical and tutorial support to customers.

Program features include: Fast and Easy Order Entry; Point-and-Click Scheduling; Complete Customer Care, Marketing and Direct Mail; Complete Management Reports and Graphs; Order Source Tracking; Advertising Effectiveness Analysis; Fully Integrated Accounting and Payroll; Accounts Receivable and Accounts Payable; Cash Flow Analysis; Inventory Control w/Automated Purchasing; Export to QuickBooks; And more! Only one system to learn and only one support team to call.

XACTWARE

Xactimate with Sketch is a powerful, yet easy-to-use estimating program specifically designed for professionals in the cleaning, construction and insurance repair industries. Program features include: customizable pricing databases by region; macros for quick entry of database items; database searching tools; report customization wizard; electronic tutorials; and more. Sketch is Xactimate’s dimensioning module that helps users simultaneously draw and dimension rooms in their estimates for a professional floor plan that prints with each estimate. Technical support and training are available for Xactimate with Sketch.

Xactnet.com is a website for contractors and cleaning specialists who want to market their company’s credentials on the Web. Xactnet.com is used by homeowners, insurance companies and others looking for qualified cleaning and construction professionals. Services include creation and posting of company web pages tied to a search engine, third-party verification of company credentials, and more.

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