- THE MAGAZINE
My name is Mick McGuire. I live in Leesburg, Ga. and operate my carpet cleaning business in an area with a population of 125,000. After I was trained to clean carpet and actually started doing it regularly, standard procedures seemed to be less than efficient and not as professional as I wanted my customers to witness . Rolling a vacuum and solution hose out on the ground before entering a customer’s home didn’t appeal to me, not to mention how the customer might view this. I guess the phrase, “that’s the way it’s always been done” covers the carpet cleaner as well as the customer. That’s what they expect, so I guess it’s okay.
I also couldn’t see the practical side of having a vacuum hose reel that took up so much room in my van, whose only purpose was to store and transport a vac hose. It was the same for the solution hose. The solution hose was easy to remedy by going to a home improvement store and buying an electrical cord reel for less than $5. Fifty feet of solution hose fits the electrical cord reel perfectly. The vac hose was not as easy to remedy. The idea was to have a vac hose reel that could be easily carried, just like the solution hose on the electrical cord reel.
Long story short: Couldn’t find what I was looking for. Had to make them myself. I ended up with a reel that looks good, works good, and weighs only 6 lbs. I made three more, removed the vac hose storage reel from my van, and installed a new reel mount on my back door, which I also had to design and fabricate.
I’ve been using this system now for more than eight months and can’t imagine going back to the way it was. The advantage of just grabbing a reel and walking in without any other preparation is timesaving, not to mention more professional. Having better control of the hose is safer for me and my customers’ possessions, especially when negotiating stairs.
When performing maintenance procedures, I set the reels outside—the inside of my van is now open. It has become less troublesome to restock products, to clean the wastebasket, or to clean up the inside of my van. A bonus to my design is when the vac hose is on the reel, both ends are exposed—which makes doing a clear water rinse possible without unrolling the hose.
The vac hose reel, which I call “The Leesburg Reel,” is only a prototype and is in daily use with my carpet-cleaning business. My intention was to make my own business more efficient and professional.