- THE MAGAZINE
The ICS Disaster Restoration & Remediation Market Study is an examination of the opinions and preferences of restoration and remediation professionals concerning their business. The overall purpose of the study is to measure the opinions and preferences of professionals concerning their disaster restoration and remediation business, including:
- What types of restoration work are most in demand today?
- What tools and equipment are currently used for disaster restoration and remediation work?
- What are the leading brands of equipment used in disaster restoration and remediation?
- What cleaning chemicals are most often used in disaster restoration and remediation jobs?
- What expectations do restoration professionals have for future restoration/remediation work?
Eighty-four percent of survey respondents claim smoke-water damage restoration (68%), mold remediation (10%) or professional carpet cleaning (6%) as their company’s primary business. Residential work makes up 72 percent of the disaster restoration and remediation work respondents perform (Chart I). On average, respondents report that a little more than two-thirds of their business (69%) involves disaster restoration and remediation work.
Survey respondents plan to spend an average of $28,315 on equipment within the next year, roughly the same as they did in 2009. Antimicrobials (82%), deodorizers (77%) disinfectants (73%) and biocides (52%) top the list of chemicals survey respondents claim to most commonly use in disaster restoration and remediation (Chart II).
Obviously, industry professionals purchase their own chemicals; to help supplement their privately owned equipment inventory, 56 percent of respondents use rental equipment, a one-percent tick up from last year. The industry has seen numerous advances in technology and equipment in the last decade. With progress comes the need to be better prepared and educated to properly execute and verify the work. More than two-thirds of respondents have used a laboratory for testing (70 percent) or verification (67 percent), while 76 percent acknowledge having worked with an industrial hygienist.
The outlook for the disaster restoration and remediation business is good: almost three-fourths of respondents expect their business to increase by an average of 26 percent.
The factors most often cited that respondents believe will influence their success in the business include marketing (37%), relationships with insurance companies (35%) and the weather (16%) (Chart IV).
The most significant concern held up by respondents, 60 percent of them, about their disaster restoration and remediation business is collection and cash flow, a seven percent jump from 2009. Labor (15%) was next, followed by legal liability (10%) which dropped by almost half, and insurance (4%).
This article is a snapshot of a new comprehensive study examining the disaster restoration & remediation market. The conclusions are based on the opinions, preferences and purchasing behavior of professionals who agreed to participate in the survey.
The survey was conducted and findings were compiled by Clear Seas Research, a division of BNP Media. For information about ordering or to find out more about Clear Seas Research services, contact Jennifer Loomis at firstname.lastname@example.org.