- THE MAGAZINE
The annual ICS Disaster Restoration & Remediation Market Study is an examination of the opinions and preferences of restoration and remediation professionals concerning their business.
The overall purpose of the study is to measure the opinions and preferences of professionals concerning their disaster restoration and remediation business, including:
- What types of restoration work are most in demand today?
- What tools and equipment are currently used for disaster restoration and remediation work?
- What are the leading brands of equipment used in disaster restoration and remediation?
- What cleaning chemicals are most often used in disaster restoration and remediation jobs?
- What expectations do restoration professionals have for future restoration/remediation work?
Structural drying, deflooding/water extraction, and fire/smoke damage are the top three services, respectively, to which those surveyed attribute most of their disaster and restoration work. Additionally, 35 percent of respondents answered “a great deal” when asked how much of their disaster restoration and remediation work could be attributed to mold remediation (for deodorization and contents restoration, the numbers were 22 percent and 16 percent, respectively).
Survey respondents plan to spend an average of $30,163 on equipment within the next year, roughly the same as they did in 2009. Antimicrobials (86%), deodorizers (79%) disinfectants (72%) and biocides (57%) top the list of chemicals survey respondents claim to most commonly use in disaster restoration and remediation (Chart II).
Obviously, industry professionals purchase their own chemicals; to help supplement their privately owned equipment inventory, 59 percent of respondents use rental equipment, a three-percent bump from last year.
Education is clearly at the forefront of the industry’s collective consciousness. The vast majority (95%) of those responding indicate they or someone in their company have taken classes, attended seminars, or done course work relevant to disaster restoration and remediation, almost the same as in 2010. And when it comes to certification, 74 percent of respondents claim a water restoration technician, or WRT, certification designation, while 58 percent have a fire and smoke restoration (FSRT) certification. Fifty-seven percent hold an applied structural drying (ASD) certification (Chart III).
The outlook for the disaster restoration and remediation business is good: three-quarters of respondents expect their business to increase by an average of 32 percent. The factors most often cited that respondents believe will influence their success in the business include marketing (37%), relationships with insurance companies (34%) and the weather (12%) (Chart IV).
The survey was conducted and findings were compiled by Clear Seas Research, a division of BNP Media. For information about ordering or to find out more about Clear Seas Research services, contact Jennifer Loomis at firstname.lastname@example.org.