Featured Stories

What Are You Doing to Provide Great Service?

Every interaction is another opportunity to make a great impression
By Marcus Taylor
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What does it mean to “provide great service?” When you think about companies that provide you with great service, what exactly are they doing that makes you feel this way?


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Starting a Rug Washing Center? Here’s What You Need to Know

There are more rugs on the planet now than there have ever been before
By Eric Fish
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If you’re looking to get serious with rug washing, what do you really need to have on hand and what do you really need to know?


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The March ICS Must See Product Gallery

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Check out the March ICS Must See Products from the latest technology and innovations currently on the market.


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Reflections and Memories: The ICS 50th Anniversary Q&A

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ICS Cleaning Specialist is pleased to be celebrating 50 years as a publication, but we realize that we wouldn’t be here if it weren’t for the people that have helped shape the cleaning and restoration industry.


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A History of Carpet Cleaning Chemicals

By Joe Domin
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Chemistry as a whole is a unique science and when it comes to carpet cleaning chemistry, it’s a totally different ballgame.


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Gadgets Over The Ages

By Gordon Hanks
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Rob’s “super sucker” had just a little more power compared to me spitting and a little more vacuum then I could suck through a straw.


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ICS: The Industry’s Spokesman from the Beginning

By Harold Arkoff
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It’s with the greatest of pleasures that I am able to salute ICS and its thousands of readers on its 50th anniversary.


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The Unsung Women Heroes of the Last 50 Years

By Ruth Travis
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There are dozens of well-know people who have influenced the cleaning and restoration industry over the last 50 years; however, I’d like to mention a few who may not be acknowledged - the ladies affiliated with the cleaning and restoration industry who have influenced me most.


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An RIA History

By Patricia Harman
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The Restoration Industry Association was formed in 1946 as the National Institute of Rug Cleaners, Inc. (NIRC) in New York.


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Sustainable Carpet Cleaning

By Stephen Ashkin
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While carpet cleaning and professional cleaning are viewed as two distinct industries with their own special needs, concerns and interests, they do have many things in common.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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