Featured Stories

How is the IICRC Doing?

By Lee Zimmerman
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The IICRC recently added four new training courses, two in hard surface inspections and two in restoration. These courses are a direct reflection of how the cleaning and restoration industry has been changing.
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Increasing Profits Through Add-On Sales

By Tom Hill
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Business experts always say that there are really only two goals in business: to make a profit and to stay in business. For now, let's focus on making a profit.
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A Look at Summer 2002

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The Professional Carpet & Upholstery Cleaners Association provides social and educational opportunities for the carpet cleaning and restoration industry in the Rocky Mountain and Central states. President Tom Wolfe and his board are working hard to meet the varied needs of this large organization.
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Concepts in Carpet Chemistry

By Joe Domin
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I would love to see what cleaning chemicals are in use 50 years from now. There will probably be new carpet fibers that repel soil types more effectively for these cleaners to work with. Perhaps future diets will change those carpet soils for the better in that fibers are exposed to fewer fats, sugars and colorants, the majority of today's carpet stains.
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Reaching Out and Staying in Touch

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Imagine the following happening to you: A homeowner mentions to her neighbor that carpet cleaning is on her agenda that week. But she just isn't certain whom to phone.
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Wish You May, Wish You Might

By Lee Pemberton
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I have come to the conclusion, after years of confusing and often disappointing results, that training is much more complex than I ever realized.
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Restoring Fire-Damaged Kitchen Accessories Part 1

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If there is any room in a residence where fires are most likely to occur, it is the kitchen. While kitchens contain many different items, we'll focus on several of the most common and the procedures for their restoration.
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The ICS Directory & Buying Guide

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The ICS Directory & Buying Guide is the most comprehensive and accurate collection of the manufacturers, products, distributors, inspectors, franchises, associations and technical training schools that compose the floor care, cleaning and restoration industry.
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The Residential Cleaning Pre-Inspection

By Steve Toburen
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I saw the light almost 30 years ago. And as often happens with paradigm shifts, it appeared with little fanfare. I had finished cleaning a large residence, and the homeowner handed me the check. I expected this. But I was unprepared for the list of names and phone numbers accompanying it.
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Encouraging Success with Superior Information

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Professional cleaning and restoration technicians need information to succeed. Success is what ICS Cleaning Specialist is all about, and that is why we dedicate every June issue to collecting, deciphering and disseminating information on the various segments that make up the cleaning industry.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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