Featured Stories

Restoring Fire-Damaged Kitchen Accessories Part 1

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If there is any room in a residence where fires are most likely to occur, it is the kitchen. While kitchens contain many different items, we'll focus on several of the most common and the procedures for their restoration.
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The ICS Directory & Buying Guide

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The ICS Directory & Buying Guide is the most comprehensive and accurate collection of the manufacturers, products, distributors, inspectors, franchises, associations and technical training schools that compose the floor care, cleaning and restoration industry.
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The Residential Cleaning Pre-Inspection

By Steve Toburen
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I saw the light almost 30 years ago. And as often happens with paradigm shifts, it appeared with little fanfare. I had finished cleaning a large residence, and the homeowner handed me the check. I expected this. But I was unprepared for the list of names and phone numbers accompanying it.
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Encouraging Success with Superior Information

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Professional cleaning and restoration technicians need information to succeed. Success is what ICS Cleaning Specialist is all about, and that is why we dedicate every June issue to collecting, deciphering and disseminating information on the various segments that make up the cleaning industry.
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Inaugural Commercial Carpet Cleaning Symposium a Success

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The two-day intensive program, held April 4-5, was hosted by the Textile Cleaners of America and co-sponsored by ICS Cleaning Specialist and Commercial Floor Care magazines was met with great enthusiasm.
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The Cleaning and Restoration of High-Value Items

By Jeff Bishop
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Last month we discussed the market and approach for cleaning electronics. As you are aware, there are many other items found in the typical home-not to mention businesses-that present opportunities for the cleaning and restoration technician.
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A Great Week for an Exciting Future

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The first week of April was the most exciting, stimulating and rewarding of my 15 years with ICS Cleaning Specialist. I want to share some thoughts with you about this action-packed week that included the first-ever commercial carpet cleaning symposium and an IICRC board meeting in Broomfield, Colo.
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When IICRC Answers the Phone

By Lee Zimmerman
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When you call the IICRC, do you know who's answering the phone? Most people think they are talking to the IICRC. Well, not exactly.
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Are You an Information Addict?

By Lee Pemberton
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I have discovered, after years of training and consulting with small businesses specializing in providing professional cleaning services, that a sizeable segment of what I refer to as "information addicts" exists in the industry. They are obsessed with gathering technical, marketing and/or motivational information.
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Face to Face: Bringing the Customer to You

By Steve Toburen
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I'm always amazed at the hoops cleaners jump through to avoid selling themselves to potential customers. Call it what you will: fear of rejection, intimidation or laziness. The fact is most of us would rather be beaten with a lead pipe than make a "sales call."
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine

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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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