Featured Stories

Goodbye Arpi. Hello Bob. Welcome Change.

August 9, 2001
Editorial changes at ICS
Read More

The Carpet Cleaning ‘Triangle’: Winning the Cold War (Part III)

July 20, 2001
When it comes to you and your employees, things can get really strange because neither side really understands the needs and wants of the other.
Read More

Leasing 101: Getting Your Cleaning Business Started

July 20, 2001
Regardless of the heartfelt effort you put into your business, money is almost always a factor in determining the success and longevity of a company. For many carpet-cleaning business owners, leasing can be an excellent solution to the problems that limited cash flow can create. Read on as experts from eight leading leasing companies tell you what leasing can—and can’t—do for you.
Read More

Wood Furniture Restoration Part 2: Light Refinishing

July 20, 2001
Using light refinishing restoration procedures, restorers clean the wood furniture while lightly refurbishing the outer layer of the finish.
Read More

Practical Marketing Solutions: If You Can do it, They Will Come

July 20, 2001
Are you in the “yes” business? It’s worth taking a few moments to reflect on this question. Marketing yourself has as much to do with what you can do for your customers while you’re at their location, or through special requests, as it does with advertising your services.
Read More

Identifying and Correcting Stains, Spots & Soils

July 12, 2001
Educating your customer on the differences between stains, spots and soils, and taking the correct path of action, will raise their confidence level and your bottom line.
Read More

Wood Floor Cleaning Systems Make the Grade

July 12, 2001
Adding wood floor cleaning to your services menu will increase your customer base, and your bottom line!
Read More

Anti-Allergen Cleaning, Part II

July 12, 2001
With this much interest by the consumer in anti-allergen cleaning, it’s curious the professional carpet cleaner has been so slow to market their services to this segment of the population.
Read More

Improve Your Customer Service By Teaching Your Staff How To Prepare ‘Elevator Speeches’

July 12, 2001
This deceivingly simple task will do more to powerfully cement long-lasting customer relationships than all the coupons or give-a-ways you can come up with!
Read More

Multimedia

Videos

Image Galleries

The Experience Spring 2013

See all the sights from Clearwater Beach for the inaugural Experience Conference and Exhibition, held from April 17-20, 2013.

THE MAGAZINE

ICS Cleaning Specialist Magazine

ics cover april 2013 magazine

2013 April

Take a look at the brand new April 2013 issue with features on Marketing, Rug/Carpet Cleaning, and Hard Floor Maintenance.
Table Of Contents Subscribe

ICS Strategy Poll

What, if any, strategies did you take to “bust out of any winter lull?”
View Results Poll Archive

THE ICS STORE

M:\General Shared\__AEC Store Katie Z\AEC Store\Images\ICS\new site\Upholstery_and_drapery.gif
Upholstery & Drapery Cleaning

Upholstery and Drapery Cleaning - Don’t let the name fool you. This is the industry’s only book covering dozens of household fabrics.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo