Featured Stories

A Vacuum Cleaner for Every Need

When it comes to purchasing a vacuum cleaner, there are as many choices as there are uses. Although we often think of a vacuum cleaner as a way to remove dry soil from a rug or carpet, many of today's vacuum cleaners can be used for a wide variety of cleaning tasks. Choosing the correct vacuum cleaner for the job at hand will make the work easier as well as enhancing production, effectiveness and worker safety.
Read More

Steps To Take In Expanding Your Business

If you're like most carpet cleaners, you are looking for ways to maintain or expand the flow of revenue during the winter months leading into the spring, and turning them into a consistent source of ongoing revenue.
Read More

The Training Corner: Your Customer. After 9/11

Enhanced, unreasoning fears have become the norm - along with greatly diminished trust of anybody or anything unknown, unfamiliar or new. A trend that has been growing steadily for the last 20 years has accelerated into a tidal wave.

It's called "cocooning."

Read More

Focus on Chemicals: Out, Out Damned Spot

When you approach spot removal, the most important point to make to the owner is that they recognize that it is their spot, not yours. However, it's up to you to do everything you can to remove it.
Read More

Landing Commercial Property Accounts: There Are No Fast Rules Except: Know Your Business Firstes

Large commercial properties are the anchor accounts for many floor-cleaning contractors. How do you get them, and how do you keep them? Here are some tips that will help you convert opportunities into contracts.
Read More

Bulletin Board a good source of information

Letters to the Editor
Read More

Building a Profitable Business: Properly Handling Complaints Will Head off the Headaches

Every cleaning professional deals with complaints, regardless of effort. But there is a way to deal with them, to the customer's satisfaction.
Read More

Editorial Comment: Getting the Facts Straight Now

It seems that the Insurance Industry is gearing up for its 'War on Mold,' given the happenings in Texas these days. There, state Insurance Commissioner Jose Montemayor appointed a 19-member Advisory Task Force for Mold-Related Claims.
Read More

To Your Success: Business Diversification: Trap or Opportunity?

There are many diversification opportunities; just find them.

"The optimist sees the doughnut, but the pessimist sees the hole."
-McLandburgh Wilson

Read More

Environmental Floor Care: The Greening of Custodial Operations

During the last decade, there has been an increasing emphasis on the environment, and the impact and control of chemicals that damage the environment.
Read More



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
More Podcasts

ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.pngcrc logo


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view