Featured Stories

To Your Success: Business Diversification: Trap or Opportunity?

There are many diversification opportunities; just find them.

"The optimist sees the doughnut, but the pessimist sees the hole."
-McLandburgh Wilson

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Environmental Floor Care: The Greening of Custodial Operations

During the last decade, there has been an increasing emphasis on the environment, and the impact and control of chemicals that damage the environment.
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MOLD: Facility Managers Take Note: The Concerns Are Real, So Get Educated

Mold is very much in the news these days. Media frenzy surrounding multi-million dollar lawsuits has resulted in fairly widespread panic about the dangers of "Black Mold."
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Notes from the Desk: Getting Back to Business

A lot has taken shape in our society since we last met. On Sept. 11, 2001, terrorists attacked the United States, killing thousands of innocent civilians. Now what?
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Sick Building Syndrome: Better building and maintenance techniques have spawned health problems stemming from poor IAQ

Public awareness over Indoor Air Quality was piqued in 1976 when a group of American Legionnaires was stricken by a mysterious illness. The level of concern has increased since then.
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An Odor or a Stench, Get Rid of It

For facility managers, an educated approach to malodorous intervention is the best approach.
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To Your Success: Three Powerful Words:

Diversifying lets you become more valuable to customers, and to pay employees better. So consider this ...
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Notes from the Trenches: Tackling Furniture Cleaning as a Service

If your cleaning firm offers carpet cleaning services exclusively, I would

recommend upholstery cleaning as a highly

lucrative add-on opportunity.

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Rx for Restoration: Mold Remediation Checklist

Here are some basic guidelines for mold remediation. Techs should also attend an IICRC-approved mold remediation course.
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The Training Corner: Post Disaster Training Alert

Sept. 11 affected us more deeply than we may have thought at first in our industry. But we can overcome.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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