A good cleaning technique is just one aspect that fits into your customer’s loyalty and repeat business equation.

It’s that time of year when allergies and Indoor Air Quality issues poke their persistent heads out of the seasonal hole. Are you ready?

Keeping the peace between technicians involves planning and is centered around a good understanding of the job's expectations.

Enzymes are having a new resurgence in research and development, and their effectiveness has come a long way. Do you know how to put them to use correctly?

Revamp your carpet cleaning company into a customer-satisfying service provider now, or watch your business profits dwindle and disappear!

As an ever-growing and evolving organization, the IICRC is not the same as it was in 1972, nor will it be the same in 2032.

Call me naive, an optimist or a dreamer, but my vision is simple: Dialogue, interaction and agreeing to disagree will eventually lead to the unified success of our industry, period.

Understanding the various methods used for cleaning blinds will assure you and the insured of a successful outcome.

Understanding the emotional dynamics between everyone involved in the "Carpet Cleaning Triangle" will be your key to success!

The real value of these boards have been the introduction of "little America"-manufacturers like the Pad-Man, Johnny G.; the Duane Oxleys; the Ken Raddons...