Featured Stories

Is There a Distributor Link in Your Value Chain?

By BNP Media Staff
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Remember the concept of vertigal integration? Consider the distributor as part of your own value chain.
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The Training Corner: Guess What Your Customers Look for First? (Part Two)

By Lee Pemberton
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It's the age-old dilemma: Youth means inexperience; older means 'too old.' Beat the stereotype.
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Trade Shows: Walking the Route With Purposeful Enjoyment

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What's the best way to navigate a trade show? While there are no hard and fast rules, ICS Cleaning Specialist, Commercial Floor Care magazine, and the World Floor Covering Association, developed a navigation guide to trade shows.
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Do You Have a Marketing Mentality?

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What is 'Marketing Metality?' Hank Unck explains.
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Focus on Chemicals: What Do Carpet Cleaners Really Think They Are?

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We may be only carpet cleaners, but in the home, we are 'health couriers,' and we mean business.
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September 11, 2001: A Day We'll Not Forget

By Robert Lindsay
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On Tuesday, Sept. 11, 2001, life may have been changed forever in the United States. Here, some cleaners offer their voices on the devastating terrorist attacks on the World Trade Center and the Pentagon.
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To Your Success: The Carpet Cleaning Triangle Part II: What About You?

By Steve Toburen
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Last month we focused on the business owner. This month we'll examine how your company can bring you emotional fulfillment.
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IICRC President's Corner: A Look at the Certification Board

By Lee Zimmerman
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After explaining the different parts of IICRC over the last several months, Lee Zimmerman zeroes in on the Certification Board.
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Notes From the Trenches: Tackling the 'Little Things' Means Heading Off Big Headaches

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Oh, the little things. But, how they can make a big difference with a new customer.
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Rx for Restoration: Appliances and Electronics Vary in Size, Cleaning Effort

By Jeff Bishop
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As restoration professionals, you're going to face electronics in your efforts. That said, read on.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine

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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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