Featured Stories

In the Market for a New Wand? Here's What to Look For

If you're in the market for a new wand for your in-plant facility or your truckmount, then here's some information on what to look for.
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Tips for Removing Light to Heavy Pet Urine Contamination

The first step in proper pet odor removal? Remove the source of the contamination. But since most customers probably won't go for getting rid of the family pet, a proper and thorough cleaning is usually the answer.
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Niche Cleaning: Can Stone Floor Care Improve Your Bottom Line?

Looking for an add-on service that will improve your bottom line? Stone floor care may be the answer.
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Making Life a Little Easier

I write this on Sept. 15 and while much will have occurred between my ICS Cleaning Specialist deadline and your reading of this column, there is little doubt that the world as we know it has changed forever ... and not for the better.
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A Wand by Any Other Name

In the world of wands and upholstery tools, the variety is both head spinning and calming. There's something for every category of cleaning. It's all a matter of selecting the right piece of equipment for your specific needs.
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Niche Cleaning: Rug Repair-Part 1: Define Your Goals, and Get Going

Restoration of a rug is an attempt to return it to its original condition. Conservation is preserving an object with as little change to the object as possible. Repair is a compromise between conservation and true restoration.
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Niche Cleaning: Color Repair As An Add-on Service

Have you ever wondered if color repair can be a viable add-on service? If you are cleaning carpet, you may already have built-in customers that you can offer this service to. If you are trying to expand your offerings, think about adding color repair.
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Hot, Hot, Hot: Steam Vapor Cleaning Rises to the Top

For some cleaners, vapor steam cleaning has become one of those profitable add-on services. And it works on virtually any surface, from walls to floors to stainless steel, tile and grout.
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Hello, CFC

For those of you who don't know me, I'm Bob Lindsay.
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Winterizing Your Facility: Research, Planning and Implementation Will Keep Emergencies at Bay

Facility managers take note: Winterizing is best done in the warm days of fall when it is 50 degrees or warmer. Why? Because once the weather drops, it's too late avoid avoidable "emergencies," unnecessary expenses, and water extraction.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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