Featured Stories

Focus on Chemicals: What Do Carpet Cleaners Really Think They Are?

We may be only carpet cleaners, but in the home, we are 'health couriers,' and we mean business.
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September 11, 2001: A Day We'll Not Forget

On Tuesday, Sept. 11, 2001, life may have been changed forever in the United States. Here, some cleaners offer their voices on the devastating terrorist attacks on the World Trade Center and the Pentagon.
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To Your Success: The Carpet Cleaning Triangle Part II: What About You?

Last month we focused on the business owner. This month we'll examine how your company can bring you emotional fulfillment.
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IICRC President's Corner: A Look at the Certification Board

After explaining the different parts of IICRC over the last several months, Lee Zimmerman zeroes in on the Certification Board.
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Notes From the Trenches: Tackling the 'Little Things' Means Heading Off Big Headaches

Oh, the little things. But, how they can make a big difference with a new customer.
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Rx for Restoration: Appliances and Electronics Vary in Size, Cleaning Effort

As restoration professionals, you're going to face electronics in your efforts. That said, read on.
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2001 ISSA Navigator Guide

ICS Cleaning Specialist and Commercial Floor Care magazines present the 2001 ISSA /Interclean Navigator show guide.
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What's our logo worth?

What's our logo worth? After all, it's the Carpet Cleaners Institute of the Northwest, and you might be in the duct cleaning or restoration business. Consider this...
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A Look at IICRC

Many professional cleaners seem to have a misconception as to how IICRC operates. Here's an explanation.
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Beating Back the B&Ser

Selling yourself to customers can be easy, or difficult. One thing is certain, selling yourself as a carpet cleaner when your clients are being 'educated' about the Bait 'n Switcher can make it difficult. Time for a little educating of your own.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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