Featured Stories

2001 ISSA Navigator Guide

No Comments
ICS Cleaning Specialist and Commercial Floor Care magazines present the 2001 ISSA /Interclean Navigator show guide.
Read More

What's our logo worth?

No Comments
What's our logo worth? After all, it's the Carpet Cleaners Institute of the Northwest, and you might be in the duct cleaning or restoration business. Consider this...
Read More

A Look at IICRC

By Lee Zimmerman
No Comments
Many professional cleaners seem to have a misconception as to how IICRC operates. Here's an explanation.
Read More

Beating Back the B&Ser

No Comments
Selling yourself to customers can be easy, or difficult. One thing is certain, selling yourself as a carpet cleaner when your clients are being 'educated' about the Bait 'n Switcher can make it difficult. Time for a little educating of your own.
Read More

The difference Between a Spot and a Stain

By Bob Wittkamp
No Comments
It's simple logic, the difference between a 'spot' and a 'stain.' If you're unsure, read on.
Read More

The Carpet Cleaning Triangle

By Steve Toburen
No Comments
The Carpet Cleaning Triangle of the Homeowner, the employee and the business owner is a complex tangle of conflicting priorities and emotions. Your success will be defined by how well you balance the needs of all parties involved.
Read More

Guess What Your Customers Look for First? (It's Not Your Quality)

By Lee Pemberton
No Comments
Customers focus on what they 'see' when you first arrive. What to do? Presentation. Presentation. Presentation.
Read More

Innovations in Vacuums

By Robert Lindsay
No Comments
While cleaners continue to ask for bells and whistles - which manufacturers are willing to provide - the move seems to be on offering vacuums that offer less of the spectacular, with more emphasis on durability and reliability.
Read More

Residential Hard Surface Floor Care

By BNP Media Staff
No Comments
A floor is a floor is a floor. Not really. And as professionals, you should know the difference.
Read More

Mold Issues in Perspective

By Jeff Bishop
No Comments
Professional cleaners are facing the situation more often: Mold contamination. Now, get prepared.
Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo