The true measurement to determine the value of a tool is the amount of labor that it saves in accomplishing a given task.

Focus on using your cleaning/restoration business as a vehicle to achieve financial freedom, rather than burning the years away just making a living.

Organization or association? Are those paying fees known as members or registrants? Not knowing the difference can lead to misperceptions and misconceptions.

The purpose of a rule is to provide us with an opportunity to learn from the knowledge and experience of those who created the rule.

Without it, I would be in far worse shape as I would have no encouragement, thoughts and prayers from my colleagues.

Just when you think you’ve seen it all, you get a call that blows you out of the water, literally. That’s exactly what happened to restorer Ruth Travis, owner of Chattanooga, Tenn.-based Interior Care, Inc., when she was asked to clean and restore a damaged menagerie that included a zebra, a giraffe, a wildebeest and an antelope.

Properly used and applied, optical brighteners may solve some problems and improve results of cleaning or corrective attempts.

Carpet cleaning/floor care employers can be held legally responsible for wrongful acts carried out by their employees. Carl Williams provides you with solid advice of what you can, can’t and should do to avoid legal problems when interviewing and doing applicant background/reference checks.

The complete range of drapery restoration opportunities are often overlooked by restorers and insurance adjusters alike. They’ve been overwhelmed with stories of drapery shrinkage, fabric deterioration, circling, sun streaking, and removal and rehanging. In reality, the probability of problems with draperies is greatly reduced, if restorers follow a few simple guidelines.

A manual is your road map for cleaning. Without it, it will be difficult to hold the technician accountable for what they are expected to do.