Featured Stories

September 11, 2001: A Day We'll Not Forget

On Tuesday, Sept. 11, 2001, life may have been changed forever in the United States. Here, some cleaners offer their voices on the devastating terrorist attacks on the World Trade Center and the Pentagon.
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To Your Success: The Carpet Cleaning Triangle Part II: What About You?

Last month we focused on the business owner. This month we'll examine how your company can bring you emotional fulfillment.
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IICRC President's Corner: A Look at the Certification Board

After explaining the different parts of IICRC over the last several months, Lee Zimmerman zeroes in on the Certification Board.
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Notes From the Trenches: Tackling the 'Little Things' Means Heading Off Big Headaches

Oh, the little things. But, how they can make a big difference with a new customer.
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Rx for Restoration: Appliances and Electronics Vary in Size, Cleaning Effort

As restoration professionals, you're going to face electronics in your efforts. That said, read on.
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2001 ISSA Navigator Guide

ICS Cleaning Specialist and Commercial Floor Care magazines present the 2001 ISSA /Interclean Navigator show guide.
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What's our logo worth?

What's our logo worth? After all, it's the Carpet Cleaners Institute of the Northwest, and you might be in the duct cleaning or restoration business. Consider this...
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A Look at IICRC

Many professional cleaners seem to have a misconception as to how IICRC operates. Here's an explanation.
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Beating Back the B&Ser

Selling yourself to customers can be easy, or difficult. One thing is certain, selling yourself as a carpet cleaner when your clients are being 'educated' about the Bait 'n Switcher can make it difficult. Time for a little educating of your own.
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The difference Between a Spot and a Stain

It's simple logic, the difference between a 'spot' and a 'stain.' If you're unsure, read on.
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Multimedia

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine

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2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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