Featured Stories

The 3 Most Profitable Marketing Choices for Cleaners

By John Braun
No Comments

The one question every cleaning company owner/manager should constantly ask is, “What is the best way to market my business?”


Read More

Avoiding the “Crash and Burn” Phenomenon! – Part III

“Maybe we’ll live and learn. Maybe we’ll crash and burn.” – John Legend
By Steve Toburen
No Comments

Failing is never fun. And it is just so tragic to see a hard-working carpet cleaner “crash and burn.” The financial (and emotional) shrapnel of a business imploding can destroy all involved, especially the family.


Read More

Combating Carpet Mold

No Comments

You already know that molds can produce toxins. And while there is always a little mold everywhere—in the air and on many surfaces—when mold spores drop on places where there is excessive moisture, they can become a health hazard.


Read More

Previewing TISE East & its Cleaning and Restoration Pavilion

TISE will be held from October 19-22 at the Miami Beach Convention Center in Miami, FL
No Comments

The Cleaning and Restoration Pavilion is a specialized area on the The International Surface Event East (TISE) show floor which showcases exhibitors who supply the surface industry with the latest tools, techniques and technologies for the cleaning, maintenance and restoration of any type of floor covering.


Read More

Diversify or Die! If it’s on the Floor, Can You Service it?

By Gordon Hanks
No Comments

Have you noticed there isn’t as much carpet in homes today as there used to be? The home I owned in the mid 1980’s had 100% of the floor covered in carpet – yes, even the kitchen and bathrooms! 


Read More

Level 3 of Being Phenomenal Successful Person – Controlled Attention

By Howard Partridge
No Comments

Over the last two months I shared the first two levels of “The 5 Levels of Being Phenomenal.” We’ve covered Level 1, “Self Awareness,” and Level 2, “Willingness to Change.”


Read More

Silk Rugs: What Can a Cleaner Do?

By Aaron Groseclose
No Comments

In my last article, which appeared in the May issue of ICS, we discussed rayon viscous or artificial silk that is often assumed by rug owners to be the real deal. This time we will look at silk – a true luxury fiber.


Read More

Homeowner Halleluiah: The Value of Offering Carpet Repair

By Eric Fish
2 Comments

Most of you who are reading this story are likely looking at carpet repair as an add-on service to your existing cleaning company.


Read More

Google Wars! Why is Google De-Ranking Cleaning Websites?

By John Braun
No Comments

For many cleaning companies, getting ranked on Google has been the best marketing return ever. The cost is minimal and a cleaning company can easily get a dozen calls each week from a good placement. 


Read More

How Do You Diversify? A Look at Add-Ons Worth Adding

By Eric Fish
No Comments

If you ask David Hart, Founder/CEO of RAMAIR, he’ll tell you that duct cleaning is the fastest growing segment in the cleaning industry, as homeowners are becoming more and more aware of indoor air quality and potential contaminants that can cause harm. 


Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo