Featured Stories

Neighborhood Marketing With Doorknob Hangers

One of the most attractive advertising methods for cleaners is doorknob hangers - it’s quick, economical and you can target the exact clients you want.


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Level 5 of Being Phenomenal Successful Person – Character

Over the past few months, I’ve shared “The 5 Levels of Being Phenomenal.” The levels are the stages everyone goes through when they are attempting to change a habit, reach a new goal or develop a skill.


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New Markets for Disinfectant Services

MRSA has also shown up at other sports facilities from professional lacrosse venues to high school stadiums and locker rooms.


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Moisture Detection and Moisture Mapping

The goal of moisture detection in the water damage restoration industry is to identify and assess abnormally wet locations of buildings, structures and their materials so that the drying process can be measured, documented and carried out effectively and in an economical and efficient manner.


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“Playing the Field” with Employees

“Flirting is the gentle art of making a man feel pleased with himself.” –Helen Rowland

I hear it all the time. “Steve, my body is getting tired.” And then very hesitantly, “I’m finally thinking about hiring an employee…” Yep, this hardworking solo cleaner is quite correctly scared to death!


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What Makes for Good Training?

We posed the question to two professionals in the industry – here’s a look at training, from their perspective, that work best for their respective businesses.

When it comes to cleaning and restoration, proper education is a must.


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Being a Phenomenally Successful Person: Level 4 – Commitment

A man wearing orange pants and pink socks stood on a chair and asked the small audience at a mastermind I was attending, “Are you just interested in reaching your goals or are you committed to reaching them?”


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Practicality in Portables

Is a truckmount system needed to perform hot-water extraction? Not necessarily.


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Traffic Lane Cleaning Tips and Tricks

In commercial facilities, all you need to do is follow the trail of dirt, oil, asphalt, food or coffee spills (aka “traffic lane grunge”) to know where the busiest areas are.


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The 3 Most Profitable Marketing Choices for Cleaners

The one question every cleaning company owner/manager should constantly ask is, “What is the best way to market my business?”


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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine

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2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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