Featured Stories

Leasing 101: Getting Your Cleaning Business Started

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Regardless of the heartfelt effort you put into your business, money is almost always a factor in determining the success and longevity of a company. For many carpet-cleaning business owners, leasing can be an excellent solution to the problems that limited cash flow can create. Read on as experts from eight leading leasing companies tell you what leasing can—and can’t—do for you.
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Wood Furniture Restoration Part 2: Light Refinishing

By Jeff Bishop
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Using light refinishing restoration procedures, restorers clean the wood furniture while lightly refurbishing the outer layer of the finish.
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Practical Marketing Solutions: If You Can do it, They Will Come

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Are you in the “yes” business? It’s worth taking a few moments to reflect on this question. Marketing yourself has as much to do with what you can do for your customers while you’re at their location, or through special requests, as it does with advertising your services.
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Identifying and Correcting Stains, Spots & Soils

By Bob Wittkamp
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Educating your customer on the differences between stains, spots and soils, and taking the correct path of action, will raise their confidence level and your bottom line.
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Wood Floor Cleaning Systems Make the Grade

By BNP Media Staff
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Adding wood floor cleaning to your services menu will increase your customer base, and your bottom line!
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Anti-Allergen Cleaning, Part II

By Aaron Groseclose
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With this much interest by the consumer in anti-allergen cleaning, it’s curious the professional carpet cleaner has been so slow to market their services to this segment of the population.
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Improve Your Customer Service By Teaching Your Staff How To Prepare ‘Elevator Speeches’

By Lee Pemberton
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This deceivingly simple task will do more to powerfully cement long-lasting customer relationships than all the coupons or give-a-ways you can come up with!
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2001Trade Directory and Buying Guide Online

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The annual ICS 2001 Trade Directory & Buying Guide is now online. Check out our listings of the manufacturers, products, distributors, inspectors and others that provide the materials and services the cleaning industry needs to succeed.
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Zero Tolerance: Safety and Ergonomics in the Workplace

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From a simple but essential task such as mopping a floor, to trash removal, vacuuming or operating large pieces of floor equipment such as an auto-scrubber or an auto-burnisher, the potential for injury is ever present.
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Case Study: Making a Case for Floor Care Technology

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More than two years ago, researchers at Betco Corp., a Toledo, Ohio-based cleaning supply and equipment manufacturer, began working on a project to develop a higher solids floor finish for use on resilient tile that would incorporate all the positive attributes of the various premium floor finishes available in the marketplace.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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