Lack of time or funding is slowly beginning to become a thing of the past for carpet cleaning firms or technicians looking for training venues.

More than 250 professionals working in water loss and restoration attended to gather information on the latest issues affecting their industry during the Fifth Annual Water Loss Institute (WLI) Conference held in Bellevue, Wash., Oct. 20-21.

Your advertising says a lot about your cleaning company. It creates an image, and tells your story to prospective customers every time they see it. However, an ad has only one overriding objective: to make your phone ring.

The carpet or fabric protector you apply is only as good as the application method, dilution ratios, and the aftercare that follows.

If any of you were following the series of articles I wrote in this column for over a year, you may have noticed that things have changed a little...no, a whole lot!

With the newly implanted changes the IICRC has made to its Certified Firm Program, the organization hopes to reduce the abuse present in the program.

You’ve probably noticed a difference in style between the one you’re reading now and the December 2000 issue. Let me be the first to welcome you to ICS’ new look.

As a new columnist to ICS, Bob Merkt shares his background, experiences, vision for the hard floor maintenance technician, and his love for the industry.

Additional hands-on time may be what your carpet cleaning trainees ask for, but what they really want is more time in the question-and-answer session that follows.

Penalties and fines may be the least of your worries if you are called into a job that involves cleaning up a crime or accident scene. Arm yourself and your crew with the required education and proper equipment to protect your health.