Featured Stories

CFI: President’s Message

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As our business grows, we all become complacent with the way everything is going. You made more money in 2000 than any year before, but wait, has your profit increased at the same rate?
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Cultivating a Repeat and Referral Cleaning Business

By Tom Hill
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Don’t take your repeat customers for granted. Maximize our industry’s number one source of business.
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Successfully Cleaning Oriental Rugs

By Bob Wittkamp
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Without the proper training and execution of precautionary measures, the next Oriental rug you clean may become your responsibility.
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Safety First, My Dad Always Said

By BNP Media Staff
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Basic work safety issues, such as chemical, equipment, personal and floor safety, should be included in your Hard Surface Floor care manual.
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So You Want To Be An Appraiser?

By Aaron Groseclose
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It takes more than a love for rugs and textiles to make the appraisal cut.
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CCINW Trade Show to Rock Seattle

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Attendees will be able to make a “hands-on” comparison of operating equipment from several manufacturers in addition to viewing a collection of products in a show area that spans more than 25,000 sq. ft.
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All I Wanted for Christmas Was My Giraffe Restored!

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Giraffes, zebras, wildebeests, oh my! Ruth Travis tackles African beasts following their long, and moldy journey.
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Choosing the Right Mop For the Right Job

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The true measurement to determine the value of a tool is the amount of labor that it saves in accomplishing a given task.
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Freedom Is Just Another Word For Success

By BNP Media Staff
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Focus on using your cleaning/restoration business as a vehicle to achieve financial freedom, rather than burning the years away just making a living.
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Defining the IICRC

By Lee Zimmerman
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Organization or association? Are those paying fees known as members or registrants? Not knowing the difference can lead to misperceptions and misconceptions.
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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