Newly developed time- and labor-saving equipment may pave the way to your success in 2001.

Over the years, it seems more and more cleaning and restoration firms are turning to software programs for organization methods, guidance and a path that will lead their businesses to success.

As you prepare to celebrate the holidays, and the true start of the new millennium, I ask that you look back on this year, and ask yourself how you could have done things differently...

Restoring wall art, or tapestries, could be tricky, not to mention expensive, if the correct procedures aren’t followed for complete restoration.

Understanding the properties, usage and characteristics of carpet and upholstery protectors, especially fluorocarbon resins, plays a large role in delivering better service to your customers and to your own safety.

In his final article for ICS, long-time columnist Stanley Quentin Hulin pays homage to all hard floor maintenance professionals.

Last month, I briefly discussed the IICRC Board of Directors. This time, I would like to talk about the board in more detail.

I was made aware of an article that was published in your September issue of ICS Cleaning Specialist by a mop manufacturer in the industry. He was concerned with some of the points made in the article and how they were at odds with industry norms.

The skills that make you successful in your business are the same as those used in establishing a successful training format for your employees!

As a professional cleaning or restoration specialist, everything you do must point toward one of these two primary goals—Making a Profit and Staying in Business.