Featured Stories

Use Rules As Tools & Guides, Not As Walls or Fences in Your Cleaning Business

The purpose of a rule is to provide us with an opportunity to learn from the knowledge and experience of those who created the rule.
Read More

Letters to the Editor: The ICS Bulletin Board

Without it, I would be in far worse shape as I would have no encouragement, thoughts and prayers from my colleagues.
Read More

Editorial Comment: Nothing Ventured, Nothing Gained

Just when you think you’ve seen it all, you get a call that blows you out of the water, literally. That’s exactly what happened to restorer Ruth Travis, owner of Chattanooga, Tenn.-based Interior Care, Inc., when she was asked to clean and restore a damaged menagerie that included a zebra, a giraffe, a wildebeest and an antelope.
Read More

Understanding Optical Brighteners

Properly used and applied, optical brighteners may solve some problems and improve results of cleaning or corrective attempts.
Read More

How To Protect Your Cleaning Company When Hiring Employees

Carpet cleaning/floor care employers can be held legally responsible for wrongful acts carried out by their employees. Carl Williams provides you with solid advice of what you can, can’t and should do to avoid legal problems when interviewing and doing applicant background/reference checks.
Read More

Cleaning Smoke Damaged Window Treatments--Part 1, Draperies

The complete range of drapery restoration opportunities are often overlooked by restorers and insurance adjusters alike. They’ve been overwhelmed with stories of drapery shrinkage, fabric deterioration, circling, sun streaking, and removal and rehanging. In reality, the probability of problems with draperies is greatly reduced, if restorers follow a few simple guidelines.
Read More

Hard Surface Floor Cleaning Manual – Do You Have One?

A manual is your road map for cleaning. Without it, it will be difficult to hold the technician accountable for what they are expected to do.
Read More

Recipe Magic in Carpet Cleaning

Got vinegar? Staple kitchen items such as vinegar, lemon juice and ammonia can help make your next emergency cleaning job easier.
Read More

Dry & Very Low Moisture Cleaning Systems: A Comparison of Methods

How is one system judged “better” than another? By user preference and specific needs. In an effort to help you better understand how the diverse cleaning systems vary in method and usage, we sent questionnaires to several manufacturers.
Read More

Which Do You Put First—Your Cleaning Customer or Your Employee?

Taking care of your most expensive and valuable asset—your technicians—will result in a more profitable and successful business.
Read More



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.pngcrc logo