Featured Stories

Creating Effective Ads for the Floor Care Profession

January 8, 2001
Your advertising says a lot about your cleaning company. It creates an image, and tells your story to prospective customers every time they see it. However, an ad has only one overriding objective: to make your phone ring.
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Carpet & Fabric Protectors, Part II

January 8, 2001
The carpet or fabric protector you apply is only as good as the application method, dilution ratios, and the aftercare that follows.
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New Trends in Water Restoration

January 8, 2001
If any of you were following the series of articles I wrote in this column for over a year, you may have noticed that things have changed a little...no, a whole lot!
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Protecting IICRC Certified Cleaners & Restorers

January 5, 2001
With the newly implanted changes the IICRC has made to its Certified Firm Program, the organization hopes to reduce the abuse present in the program.
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Editorial Comment: New Year, New Look, New Attitude

January 5, 2001
You’ve probably noticed a difference in style between the one you’re reading now and the December 2000 issue. Let me be the first to welcome you to ICS’ new look.
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How Did You Get Started in the Cleaning Business?

January 5, 2001
As a new columnist to ICS, Bob Merkt shares his background, experiences, vision for the hard floor maintenance technician, and his love for the industry.
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Q&A Sessions Bring Home the Message to Cleaning Professionals

January 5, 2001
Additional hands-on time may be what your carpet cleaning trainees ask for, but what they really want is more time in the question-and-answer session that follows.
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The Hazards of Cleaning Bloodborne Pathogens

January 5, 2001
Penalties and fines may be the least of your worries if you are called into a job that involves cleaning up a crime or accident scene. Arm yourself and your crew with the required education and proper equipment to protect your health.
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Communication: The First Step to Understanding

December 14, 2000
There is always two parts of communication, transmission and reception. If one and/or the other are not clear, miscommunication is the result. In hard floor maintenance management, this can end up in disaster that may ultimately cost in terms of time, money, damage or accident.
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Designing a Maintenance Program For Your Commercial Marble & Stone Floors

December 14, 2000
A good maintenance program starts with proper identification. A complete understanding of your particular stone’s characteristics is an absolute must for designing a maintenance program.
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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