Featured Stories

Hard Surface Floor Cleaning Manual – Do You Have One?

By BNP Media Staff
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A manual is your road map for cleaning. Without it, it will be difficult to hold the technician accountable for what they are expected to do.
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Recipe Magic in Carpet Cleaning

By Joe Domin
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Got vinegar? Staple kitchen items such as vinegar, lemon juice and ammonia can help make your next emergency cleaning job easier.
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Dry & Very Low Moisture Cleaning Systems: A Comparison of Methods

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How is one system judged “better” than another? By user preference and specific needs. In an effort to help you better understand how the diverse cleaning systems vary in method and usage, we sent questionnaires to several manufacturers.
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Which Do You Put First—Your Cleaning Customer or Your Employee?

By Lee Pemberton
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Taking care of your most expensive and valuable asset—your technicians—will result in a more profitable and successful business.
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Clearing Your Cleaning Path With Marketing Programs

By Kara Jovic
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In recent years, the floor care industry has seen a surge of marketing programs that are being offered. While many cleaners come up with their own marketing programs, it’s like anything else in life—knowledge is power, and the more you know, the more likely you are to succeed. Keeping that in mind, ICS decided to look at several different marketing programs, and their creators.
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Letters to the Editor: Stan Hulin Will Be Missed

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I have been in the floor care maintenance field for some 29 years now and I wish to praise as much as I possibly can your recent article by Stanley Hulin in the December 2000 issue of ICS. In fact, I want to shout from the rooftops, “Thank you Mr. Hulin” for your praise of the hard floor care technician.
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Changes in the Industry

By Lee Zimmerman
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Along with the continually evolving cleaning and restoration industry it serves, the IICRC has also been expanding its educational and certification offerings.
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The Cleaner’s Guide to Saving Money by Spending Wisely

By Tom Hill
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Habits are hard to break, especially bad ones. By not having a purchasing plan implemented, your bottom line will continue to decrease, while your debts increase.
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Editorial Comment: Get A Jump Start on Spring Cleaning

By Arpi Nalbandian
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Get ready for the new season with spring cleaning promos, mailers and phone calls.
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A Life Well Lived

By BNP Media Staff
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: In his premiere column, Steve Toburen reminds everyone success in business does not automatically equal success in life.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine

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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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