Featured Stories

Carpet & Fabric Protectors, Part II

By Joe Domin
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The carpet or fabric protector you apply is only as good as the application method, dilution ratios, and the aftercare that follows.
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New Trends in Water Restoration

By Jeff Bishop
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If any of you were following the series of articles I wrote in this column for over a year, you may have noticed that things have changed a little...no, a whole lot!
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Protecting IICRC Certified Cleaners & Restorers

By Lee Zimmerman
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With the newly implanted changes the IICRC has made to its Certified Firm Program, the organization hopes to reduce the abuse present in the program.
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Editorial Comment: New Year, New Look, New Attitude

By Arpi Nalbandian
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You’ve probably noticed a difference in style between the one you’re reading now and the December 2000 issue. Let me be the first to welcome you to ICS’ new look.
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How Did You Get Started in the Cleaning Business?

By BNP Media Staff
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As a new columnist to ICS, Bob Merkt shares his background, experiences, vision for the hard floor maintenance technician, and his love for the industry.
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Q&A Sessions Bring Home the Message to Cleaning Professionals

By Lee Pemberton
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Additional hands-on time may be what your carpet cleaning trainees ask for, but what they really want is more time in the question-and-answer session that follows.
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The Hazards of Cleaning Bloodborne Pathogens

By Bob Wittkamp
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Penalties and fines may be the least of your worries if you are called into a job that involves cleaning up a crime or accident scene. Arm yourself and your crew with the required education and proper equipment to protect your health.
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Communication: The First Step to Understanding

By Stanley Quentin Hulin
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There is always two parts of communication, transmission and reception. If one and/or the other are not clear, miscommunication is the result. In hard floor maintenance management, this can end up in disaster that may ultimately cost in terms of time, money, damage or accident.
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Designing a Maintenance Program For Your Commercial Marble & Stone Floors

By Frederick Hueston
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A good maintenance program starts with proper identification. A complete understanding of your particular stone’s characteristics is an absolute must for designing a maintenance program.
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Team Cleaning in a Healthcare Setting

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Team cleaning is a flexible, efficient and cost-effective cleaning system that has been successful in office buildings, school districts and other commercial environments.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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